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  1. #9
    Join Date
    Mar 2009
    Location
    West Coast
    Device
    9850 & PB
    OS
    7.0.0.362
    Carrier
    VZW
    Posts
    336
    I guess there is no interest in following up on this issue???



  2. #10
    Join Date
    Nov 2009
    Location
    Jamaica
    Device
    9550
    OS
    1015/latest hybrid
    Posts
    200
    i had that prob once, all i did was remove bbm using bbmcp and using it to load bbm from a desktop file i store on my pc.

  3. #11
    Join Date
    Mar 2009
    Location
    West Coast
    Device
    9850 & PB
    OS
    7.0.0.362
    Carrier
    VZW
    Posts
    336
    Thanks, but not to clear on how removing bbm and reloading via desktop file will recover or show the address content file?



  4. #12
    Join Date
    Mar 2009
    Location
    West Coast
    Device
    9850 & PB
    OS
    7.0.0.362
    Carrier
    VZW
    Posts
    336
    So,
    As of Dec 17th there was no resolution to this issue at other sites like BB directly. So, this was not an issolated issue but much bigger than those on our site. Yet RIM nor VZ have addressed this and the mentioned fix in DM 6.01 did not address it. Even trying free app that backs up data on your phone from Mobimate does not work...

    See below...

    Re: Storm 9550 Lost Contacts after Update of OS - RIMs "fix" in DM 6.01 does NOT work!Options
    Mark as New


    01-18-2011 01:40 PM

    So, the last post is December 17th with no resolution. Has there been a fix yet? I know that the Desktop Update did not fix the problem. I am also having a problem with my calendar sync. Outlook syncs to the device, but the device doesn't sync to Outlook. I have check my settings and they are correct. I even changed them so the device overwrote Outllok and that didn't work either. Any help out there?

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