Page 2 of 2 FirstFirst 12
Results 9 to 16 of 16

  1. #9
    Join Date
    Mar 2009
    Location
    Nuw Yawk
    PIN
    3102c83b <-- I'm popular add me
    Device
    9550
    OS
    9550 v5.0.0.607
    Posts
    47
    Quote Originally Posted by MePascal View Post
    Yup, all looks good from those points of interest.
    Would you be opposed to removing your current version of Desktop Manger from your PC and installing a fresh copy?
    This might help to rule out any corrupted download of Desktop Manger.
    Haha, not at all, I dread the time it takes, but of course it may help haha.

    So I will go ahead and try that! haha, thank you



  2. #10
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Thanks markv....
    We'll be around when you get your findings together.

  3. #11
    Join Date
    Mar 2009
    Location
    Nuw Yawk
    PIN
    3102c83b <-- I'm popular add me
    Device
    9550
    OS
    9550 v5.0.0.607
    Posts
    47
    Well...I thank you for all your efforts MePascal,

    The device is still experiencing the same issues as I stated above and experienced no change from the loading of a new copy of DM..

    I have come to the conclusion that its my computer...I may possibly need to reload the drivers and see if that does anything...

    But again, thanks so much for your time and effort!



  4. #12
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    That's easy enough.
    Plug in your Berry to the PC.
    You could right click on the My Computer icon and select properties.
    You should now see the System Properties screen.
    From here select the Hardware tab along the top. Once you have selected Hardware, you will then need to select Device Manager.
    From the Device Manager Screen scroll all the way to the bottom and locate the Universal serial bus controllers.
    Expand this selection and right click onto the BlackBerry Smartphone heading.
    Now select uninstall and verify your selection.
    From this point disconnect your Berry from the PC. Now reconnect the Berry via the sync cable to the PC and the configuration should populate automatically.

  5. #13
    Join Date
    Mar 2009
    Location
    Nuw Yawk
    PIN
    3102c83b <-- I'm popular add me
    Device
    9550
    OS
    9550 v5.0.0.607
    Posts
    47
    okay, i did those steps

    and i'ce tried opening DM and go to application loader, but still shows same signs of the issue
    Last edited by markv; 05-26-2010 at 02:30 PM.



  6. #14
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    How about one more thing markv?
    Would you happen to have access to another PC? Preferably one with running Windows XP.

  7. #15
    Join Date
    Mar 2009
    Location
    Nuw Yawk
    PIN
    3102c83b <-- I'm popular add me
    Device
    9550
    OS
    9550 v5.0.0.607
    Posts
    47
    Hi there MePascal, sorry for the late response, I had to run for a family members birthday party...

    As you suggested I do have another PC, a DeLL desktop running Windows XP, and it performs all of my blackberry needs flawlessly.

    I was just hoping that I may be able to fix the issue on this wretched thing, haha.

    But no worries...it's not 'too' hard for me to run upstairs or across the hallway every time a new OS comes out hahaha.

    Again, thank you so much for your effort in helping me with this issue!!

  8. #16
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Well, then markv...
    Sounds like we have pinpointed your problem to being the PC running Windows 7.
    I have seen that OS play havoc with other operations as well.
    Just goes to show that XP is still a workhorse.

    We'll see you around the Forums. :fing02:

Page 2 of 2 FirstFirst 12

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •