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  1. #17
    eck
    eck is offline BlackBerryOS Friend
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    When you guys are getting replacements are you getting new 9550's or refurb's? Not that it makes too much of a difference, but just curious.



  2. #18
    Natemz's Avatar
    Natemz is offline BlackBerryOS Wizard Follow Natemz On Twitter
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    Quote Originally Posted by eck View Post
    When you guys are getting replacements are you getting new 9550's or refurb's? Not that it makes too much of a difference, but just curious.
    Won't know until Tuesday. I'm leaning toward it being one of the certified like new 9550s. They supposedly have added the screen fix to those as well. Guess we will know come Tuesday.

    EDIT: Just looked at the email. It is a "Like New Certified" device
    Last edited by Natemz; 03-06-2010 at 02:12 AM.

  3. #19
    TemperamentalMan's Avatar
    TemperamentalMan is offline BlackBerryOS Addict Follow TemperamentalMan On Twitter
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    's and nee
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    Personally, I'm leaning towards the "refurb" as well. I know it isn't new, BUT you can be comfortable in knowing it has been returned to the factory and given the "once-over". In SOME cases, a refurb is better than a new one (IMO) because a new one is a crap shoot. At least with a refurb, it's been looked over at least one more time.



  4. #20
    Natemz's Avatar
    Natemz is offline BlackBerryOS Wizard Follow Natemz On Twitter
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    Here is what my email had in it.


  5. #21
    Natemz's Avatar
    Natemz is offline BlackBerryOS Wizard Follow Natemz On Twitter
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    Here is what my email had in it.

    Last edited by Natemz; 03-06-2010 at 02:22 AM.



  6. #22
    BlckBrryMD's Avatar
    BlckBrryMD is offline BlackBerryOS Inspired Follow BlckBrryMD On Twitter
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    Quote Originally Posted by jnepsa View Post
    What app won't allow you to switch bb without rebuying? That's just horrible practice.
    Posted via mobile device
    The app in question is PhonePlus Callback for OS 4.7.x ONLY (except Tour). I will say MobiHand went to bat for me and the developer agreed to allow me to switch this one time (moved from a 9630 to 9550) but since I am swapping my 9550 for a replacement, its worth its price the first time but I think its unrealistic to charge again for a PIN change.

  7. #23
    BlckBrryMD's Avatar
    BlckBrryMD is offline BlackBerryOS Inspired Follow BlckBrryMD On Twitter
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    I called Verizon Customer Service this morning and the agent took care of everything. He was fully aware of the defect/replacement issue, he sd I will receive a Certified Refurb unit with the repaired display. He also asked me to make note of the mfg date to check it is after the repair date that has been published so that I am getting the right replacement. I asked for AM NBD and it only costs $9.99 on my account. I have to travel several days this week and need it before I go.

  8. #24
    jungleland26 is offline BlackBerryOS Enthusiast
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    hoping to hold out....and swap for a 9650...whenever that happens to want to show its face...

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