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  1. #9
    solelo's Avatar
    solelo is offline BlackBerryOS Friend
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    it kinda annoying..how come some have it and other dn't?



  2. #10
    locutus is offline BlackBerryOS Inspired
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    Quote Originally Posted by solelo View Post
    it kinda annoying..how come some have it and other dn't?
    No idea at all, is it a carrier issue?

  3. #11
    solelo's Avatar
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    i dn't think so..cuz some guy with a bold is having the same problem...



  4. #12
    sting5566 is offline BlackBerryOS Friend
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    Quote Originally Posted by locutus View Post
    No idea at all, is it a carrier issue?

    It's not a phone or carrier issue, it's a RIM issue.

  5. #13
    solelo's Avatar
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    yes it is a RIM issue..i'm on the phone with their tech support..but its a long wait..they said its an issue many users are having....here is a thought RIM..do a general fix so we don't all have to call in ...just my thoughts..



  6. #14
    solelo's Avatar
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    Call 1-877-255-2377, that's RIM service. and chose the pay option for their tech..they dn't charge ...

  7. #15
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    Quote Originally Posted by solelo View Post
    Call 1-877-255-2377, that's RIM service. and chose the pay option for their tech..they dn't charge ...
    I called that number and they want me to call Verizon first so they can give me a work order number. What a crock so I guess I'll call them.

  8. #16
    solelo's Avatar
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    well not to trying to endorse..but people on crackberry just posted this: OK, I'm on the phone with RIM right now. The way the engineer is explaining it to me, there's an issue with the hand off between Wi-Fi and cellular network pushes. Basically when you go from cellular to Wi-Fi, then try to go back to cellular, the routing gets messed up somehow at the server level and you stop receiving messages. I've been told that they're resetting something on their servers right now, but until the issue is resolved, I won't be able to switch between cellular and Wi-Fi networks and will need to call them each time to reset the server settings back to cellular.

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