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  1. #1
    T-Rob's Avatar
    T-Rob is offline BlackBerryOS Inspired
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    PC won't reload an OS to my BlackBerry

    Was installing Seanren's V6 over .436 and got the following message on my phone:

    Reload Software: 507

    Phone is stuck on this...can't do anything with it...please help!

    Thanks,
    Tim




  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by T-Rob View Post
    Was installing Seanren's V6 over .436 and got the following message on my phone:

    Reload Software: 507

    Phone is stuck on this...can't do anything with it...please help!

    Thanks,
    Tim
    Have you tried to load the software again? that is the screen you get when yhou wipe your device

  3. #3
    T-Rob's Avatar
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    Sure did...gets stuck when the computer is trying to communicate with the phone.

    I just finished loading .451 onto my computer....gonna try to load that.

  4. #4
    jnepsa's Avatar
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    Quote Originally Posted by T-Rob View Post
    Sure did...gets stuck when the computer is trying to communicate with the phone.

    I just finished loading .451 onto my computer....gonna try to load that.
    OK. You deleted the vendor.xml and all that good stuff right?

  5. #5
    T-Rob's Avatar
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    No, I had not deleted it, but I just did and it's doing the same thing...when the app loader tries to connect with it, I get the following message:

    "There is no disk in the drive. Please insert a disk into drive \Device\Harddisk7\DR21"

    It seems that the computer cannot detect the phone at all...no matter if I use the apploader or DM.

  6. #6
    T-Rob's Avatar
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    Well, nothing is working...computer can't detect my phone. Come on, guys...need help here. I have everything on my phone.

    Thanks!

  7. #7
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    It sounds like its the usb cable... Make sure the connection are good...
    Posted via mobile device

  8. #8
    T-Rob's Avatar
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    Quote Originally Posted by jasonfyc View Post
    It sounds like its the usb cable... Make sure the connection are good...
    Posted via mobile device
    Highly doubt it...was working fine just before I attempted to load Seanren's V6.

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