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  1. #1
    docloco86 is offline BlackBerryOS Noobie
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    Storm2 Bottom Keys

    Hi Guys,
    I seem to be having problems with my new Blackberry Storm2 bottom keys, especially the escape and the Hang up key. They just become non-responsive sometimes or very difficult hard to click. Sometimes it frees up and its ok, but then out of the blue it happens again. Is my phone faulty? When booting up the phone is fine, you can click it freely, it only seems to happen when the OS is up.

    Any thoughts?

    Cheers

    Currently running OOAKD 5.0.0.451 hybrid




  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    Quote Originally Posted by docloco86 View Post
    Hi Guys,
    I seem to be having problems with my new Blackberry Storm2 bottom keys, especially the escape and the Hang up key. They just become non-responsive sometimes or very difficult hard to click. Sometimes it frees up and its ok, but then out of the blue it happens again. Is my phone faulty? When booting up the phone is fine, you can click it freely, it only seems to happen when the OS is up.

    Any thoughts?

    Cheers

    Currently running OOAKD 5.0.0.451 hybrid
    No its probably not the phone but the hybrid you are running. One of OOAKD's there were some issues with. You many want to try changing the OS and see if you get a better feel

  3. #3
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
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    I have not had any issues like this. I have read where others were, but not since .451 came out. All phones are different though. I am running Seanren's hybrid and I am extremely pleased with it...here's the link if you want to try this and see if it changes anything for you.

    http://www.blackberryos.com/forums/9...51-hybrid.html

    Good luck and let us know how it goes for you...

  4. #4
    jimmyt is offline BlackBerryOS Noobie
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    My first storm two had similar problems - but the keys were always hard to press. The second storm 2 had the problems you describe. I put .428 on and the problems have greatly reduced.. however, the whole screen will sometimes lock up for a second or two after it vibrates when I receive a text or email.. when the screen vibrates for a call I do not have the problem.. I think its software related.. unlike my first storm 2 that was a hardware problem.
    Last edited by jimmyt; 01-27-2010 at 01:22 PM.

  5. #5
    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    I'm really crossing my fingers that it is not hardware related - freezing screens and/or buttons could(!) be an indication of some piezoelectric going wrong

  6. #6
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    TommyGrubz is offline BlackBerryOS Addict
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    My original Storm 2 had this problem. The problem was intermittent. I took it back for a new one the next day and didn't have the problem anymore. But I have heard that a new OS can affect the buttons and how they function.

    I would just get VZW to send a new one, or better yet, take it to a VZW store and swap it out there. It shouldn't cost anything and backing up all your data / apps is easy - we can help you with that here if you need it! Just remember you need to back everything up before you go to the store. All they can transfer there are your phone numbers.
    Last edited by TommyGrubz; 01-27-2010 at 04:10 PM.

  7. #7
    sgt-d is offline BlackBerryOS Noobie
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    i have it, but only within the first minute of booting or after hours on a charger... sometimes after extended periods of time in the holster. it's not major, but it is annoying.

    sometimes i have to click the screen to show the icons because none of the bottom row are responsive.

    sucks.

    451 hybrid is the best os so far for it... i haven't seen this problem improve or get worse though. but hey, speed dial works.

  8. #8
    HarlyFan's Avatar
    HarlyFan is offline BlackBerryOS Gifted
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    I too have been experiencing the same unresponsive issues, I will try upgrading OS soon to see if it solves the issue!

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