Incipio Feather for 9550 is wrong.....

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12-05-2009, 04:54 PM
malo_kid

Incipio Feather for 9550 is wrong.....

Ive have the Incipio feather case for the 9530 and it has an extra opening in the back for the speaker. On the 9550 the speaker isn't in the back anymore its on the bottom. On their website it shows a picture of the 9530 instead of the 9550. You can tell by looking at the power, bb button, back button and end key. They are beveled in the picture. So I emailed Incipio about this problem hopefully someone else can tell me if the picture shows the actual case that i will be purchasing.
12-05-2009, 06:53 PM
Striker951

Quote:

Originally Posted by malo_kid

Ive have the Incipio feather case for the 9530 and it has an extra opening in the back for the speaker. On the 9550 the speaker isn't in the back anymore its on the bottom. On their website it shows a picture of the 9530 instead of the 9550. You can tell by looking at the power, bb button, back button and end key. They are beveled in the picture. So I emailed Incipio about this problem hopefully someone else can tell me if the picture shows the actual case that i will be purchasing.

They are probably just using the same picture. If it said 9550, your probably ok. If they send you one for the 9530 just email them. They have great support. They will send you another one free of charge. Then you can sell the one for the 9530 and get your money back.
12-05-2009, 06:54 PM
taboo

What color is it? I'll buy it.
12-05-2009, 07:10 PM
pvliii

Quote:

Originally Posted by Striker951

They are probably just using the same picture. If it said 9550, your probably ok. If they send you one for the 9530 just email them. They have great support. They will send you another one free of charge. Then you can sell the one for the 9530 and get your money back.

Agreed, their support is second to none. I bought the Feather for the 9530 when it first came out and it developed a crack on the bottom corners of the case. I emailed them a picture of it and they sent a new one right out. The second one developed the same problem, repeat. They changed the manufacturing process for the third one and it's been perfect since.

100% lifetime warranty. I'm a happy customer.
12-05-2009, 07:52 PM
Mailyfesux

Quote:

Originally Posted by malo_kid

Ive have the Incipio feather case for the 9530 and it has an extra opening in the back for the speaker. On the 9550 the speaker isn't in the back anymore its on the bottom. On their website it shows a picture of the 9530 instead of the 9550. You can tell by looking at the power, bb button, back button and end key. They are beveled in the picture. So I emailed Incipio about this problem hopefully someone else can tell me if the picture shows the actual case that i will be purchasing.

Did you really need to ask this on multiple forums? :]
12-05-2009, 08:03 PM
jnepsa

Quote:

Originally Posted by Mailyfesux

Did you really need to ask this on multiple forums? :]

There is nothing wrong with asking on more than one forum.
12-05-2009, 08:04 PM
Striker951

Quote:

Originally Posted by Mailyfesux

Did you really need to ask this on multiple forums? :]

Did I see moderator next to your name?
12-05-2009, 08:19 PM
Mailyfesux

Quote:

Originally Posted by Striker951

Did I see moderator next to your name?

:hail:

haha.. probably not.. what does that have to do with anything? I was just curious.
12-06-2009, 06:26 PM
Striker951

Quote:

Originally Posted by malo_kid

Ive have the Incipio feather case for the 9530 and it has an extra opening in the back for the speaker. On the 9550 the speaker isn't in the back anymore its on the bottom. On their website it shows a picture of the 9530 instead of the 9550. You can tell by looking at the power, bb button, back button and end key. They are beveled in the picture. So I emailed Incipio about this problem hopefully someone else can tell me if the picture shows the actual case that i will be purchasing.

Probably the reason why the picture is a 9530 is because no one has a feather for a 9550 yet.
12-09-2009, 08:16 PM
malo_kid

I got an email from incipio look...

Hello Marc,

Thank you for your email. Thank you for pointing out the error on our
listings. We have updated and corrected the images for the BlackBerry
Storm 9550. The correct images can be found at the following link:
http://www.myincipio.com/category/02_blackberry_accessories_case.blackbe
rry_storm_9550_case/. If you have any further questions or concerns feel
free to contact us.

Kind Regards,

Jessica
Customer Service Team
Incipio Technologies
800-733-0088
support@incipiotech.com