Thread: Storm 2 problems freezing

So I had 4 Storm 1s, the last one lasted a whole 2 days... Well they traded me up to a Storm 2 (and reset my 2 year upgrade counter). I have noticed 2 things with it so far that have caused me to absolutely hate it. The keyboard is horrible, I don't know why but I think it is much less accurate (the actual press is great though) and it likes to freeze on me - especially when I use wifi, I can get it to freeze every time w/ wifi and youtube together. Anyone had these problems? I use it for ER drug calculations so it's just not cutting it anymore. Anyone know if Verizon will give me the 2 year upgrade price on the droid?

Originally Posted by SeaFoam

So I had 4 Storm 1s, the last one lasted a whole 2 days... Well they traded me up to a Storm 2 (and reset my 2 year upgrade counter). I have noticed 2 things with it so far that have caused me to absolutely hate it. The keyboard is horrible, I don't know why but I think it is much less accurate (the actual press is great though) and it likes to freeze on me - especially when I use wifi, I can get it to freeze every time w/ wifi and youtube together. Anyone had these problems? I use it for ER drug calculations so it's just not cutting it anymore. Anyone know if Verizon will give me the 2 year upgrade price on the droid?

they should give you same deal on droid as they did for S2. But a couple of questions. what is ER? are you sure the program will work on Droid? and then the last is have you tried resetting the router I had that problem with my home router till I reset it. also your wifi router is it secured or unsecured? and to answer your question I have not had one problem with my storm freezing other than when my router needed reset.

The keyboard seemed less accurate at first but once I got use to the new screen and the way it works i now find it 10x more accurate.

Originally Posted by jnepsa

they should give you same deal on droid as they did for S2. But a couple of questions. what is ER? are you sure the program will work on Droid? and then the last is have you tried resetting the router I had that problem with my home router till I reset it. also your wifi router is it secured or unsecured? and to answer your question I have not had one problem with my storm freezing other than when my router needed reset.

The keyboard seemed less accurate at first but once I got use to the new screen and the way it works i now find it 10x more accurate.

Oh ER as in Emergency Room. I asked the woman at Verizon and she told me I couldn't but I can't deal with it randomly freezing - it actually does it on all three networks I have tried - 2 secured and 1 public

Originally Posted by SeaFoam

Oh ER as in Emergency Room. I asked the woman at Verizon and she told me I couldn't but I can't deal with it randomly freezing - it actually does it on all three networks I have tried - 2 secured and 1 public

Believe it or not it could be the routers.. I dont know muuch about it but I do know that they are a weird creature. Also, are you sure the program you need for drug calculation are available for the droid? Second thing when you are using the wifi is it necessary?

Originally Posted by jnepsa

Believe it or not it could be the routers.. I dont know muuch about it but I do know that they are a weird creature. Also, are you sure the program you need for drug calculation are available for the droid? Second thing when you are using the wifi is it necessary?

Yeah they have some calc programs - the public network is at the hospital and it is all cisco enterprise stuff

I agree, as I noticed an improvement since resetting my router. Another possible option... turn off your wifi option, thereby forcing the use of your broadband service?

Just a thought here, and it seems to be a recurring thing when ever RIM adds something new. WIFI is a relatively new option for the Storm, and there are bound to be bugs. Being in the same community as RIM, and knowing some of they're programmers, their beta testing on new apps / products really lacks. They use people internally that quite honestly do not use the blackberry like most of us do, so capturing all bugs/issues before a launch is difficult at best.

I agree with cvdv, turn the wifi off until RIM does come out with a stable version across the board.

Originally Posted by SeaFoam

Oh ER as in Emergency Room. I asked the woman at Verizon and she told me I couldn't but I can't deal with it randomly freezing - it actually does it on all three networks I have tried - 2 secured and 1 public

Just my personal opinion, but if you've had that S2 less than 30 days and you're having problems with it freezing, take it back into the store and ask for a replacement. I've never had an issue getting mine replaced (the old Storm 1's) when I either called OR took it into the store, for really ANY issue I was having. I haven't experienced any freezing up when using Wifi yet myself, but I only use it on my home network so far. Just my .02 there, but I demand a functioning device if I'm going to pay for a monthly service, and I think all customers should do the same. Not saying make up reasons just to get a newer device, but those of us who have legit issues with the phones, should get them replaced.

I had the same problem with the Storm 2 Freezing keyboard not registering flashing red light on a call etc etc. Now im a Happy Eris Droid owner without having to wait for leaks to make the phone better. My advice Ditch the BB and go Droid or Eris you wont be sorry.

My phone was rebooting. I security wiped it and ERASED blackberry app center. So far things are fine. One of your apps may be causing the problem.

They have been jerking me around, constantly every time I call or go into the store...

Originally Posted by SeaFoam

They have been jerking me around, constantly every time I call or go into the store...

Should ask to talk to a supervisor at that point. If they can't help you, ask for their supervisor.

Originally Posted by sunkast

Should ask to talk to a supervisor at that point. If they can't help you, ask for their supervisor.

The supervisor told me he couldn't do anything about it and if he gave me a different phone it would be an FCC violation - LOL - now it is freezing and rebooting on its own. They want me to wipe the phone on my time.

Originally Posted by SeaFoam

The supervisor told me he couldn't do anything about it and if he gave me a different phone it would be an FCC violation - LOL - now it is freezing and rebooting on its own. They want me to wipe the phone on my time.

Be persistent and when they refuse, ask for their supervisor. Don't keep talking to the same person.