He's Referring to the "Multi Fru" exchange policy from Verizon Wireless. If you exchange your device more than 3 times for technical issues, Customer Service "may "move you into the next "Compatible" device. In his case, its the S2
Can't really make up my mind whether to 'upgrade' to a Storm 2 from my Bold 9000 or not!
I have nothing against the Bold, but I really fancy a 'touch screen' 'phone now! :)
By the way, it would be on Vodafone UK, rather than O2, where I am at the moment, but that probably won't make any difference!
I have had the S2 for a week and am loving it! I had 4 S1's since April 09, I too got a free S2 with "multi-fru". The only issue I have is the bottom buttons, specifically the send and bb button are extremely hard sometimes to get to work. I loaded a leaked OS that the findings said helped with this and I did not notice any difference. Still even with this issue, it is waaaay better than the S1's I had! I say go for it!!!