Storm2 Remotely Restore BBM Contacts Issues
Results 1 to 11 of 11

Thread: Storm2 Remotely Restore BBM Contacts Issues

  1. #1
    Vaffanculo403's Avatar
    Vaffanculo403 is offline BlackBerryOS Inspired
    Join Date
    Feb 2009
    Location
    Pittsburgh PA
    Device
    Storm2
    OS
    5.0.0.230
    Posts
    184

    Storm2 Remotely Restore BBM Contacts Issues

    OK Well I got my BB S2 can it of course comes with BBM 4.7 so I upgrade it to 5.0 so I can get my contacts back just like when I had my S1. However when I attempt to restore my contacts VIA a registered email address it says "Please try again later. Your device is being registered with the BlackBerry Messenger Network. This process should be completed shortly." At first I was like OK I'll try again in like 15 minutes...same thing. 12 Hours later and I'm still getting the same message. VZW had me resend service books, re-register the Host Routing Tables, and do a complete wipe of the device. RIM said they have no idea why this is happening and they've seen it with a few others and all they can suggest is to wait and hope it gets worked out. Do any of you have any idea how I can get this thing to work? I know many of you are way smarter than the reps at RIM and VZW. Thanks in advance!

    Rich




  2. #2
    olta777 is offline BlackBerryOS Wizard
    Join Date
    Apr 2009
    Device
    VZW Droid
    OS
    Custom ROM
    Posts
    4,702
    Have you tried deleting bbm, then reinstalling again? If you have a recent back up on pc, may be try restoring thru dm advanced restore for just bbm contacts. I have had that happen and usually uninstall and reinstall of bbm works fine and fixes that.
    Posted via BlackBerry device

  3. #3
    Vaffanculo403's Avatar
    Vaffanculo403 is offline BlackBerryOS Inspired
    Join Date
    Feb 2009
    Location
    Pittsburgh PA
    Device
    Storm2
    OS
    5.0.0.230
    Posts
    184
    I"ve uninstalled and reinstalled like 5 times. no luck. I'll try the advanced restore. But according to the front page of crackberry it appears there is a server issue at RIM...

  4. #4
    olta777 is offline BlackBerryOS Wizard
    Join Date
    Apr 2009
    Device
    VZW Droid
    OS
    Custom ROM
    Posts
    4,702
    Hmm ok. That would make sense then. Try the advanced for now and hopefully they address the issue in a timely manner.
    Posted via BlackBerry device

  5. #5
    Vaffanculo403's Avatar
    Vaffanculo403 is offline BlackBerryOS Inspired
    Join Date
    Feb 2009
    Location
    Pittsburgh PA
    Device
    Storm2
    OS
    5.0.0.230
    Posts
    184
    yea crackberry said they went down sometime Friday...

  6. #6
    quiet1 is offline BlackBerryOS Gifted
    Join Date
    Jul 2009
    Location
    NY
    PIN
    up
    Device
    Storm 9550
    OS
    Stock 5.0.0.320
    Posts
    330
    Your not the only one. Everyone using BBM 5.0 is having issue doing a remote backup/restore... and it seems CrackBerry has mentioned it as well

    Are You Having Problems With Your BlackBerry Messenger Remote Back Up And Avatars?!? | CrackBerry.com
    A hybrid junkie...due to the one and only... crackman!!

  7. #7
    Pain Producer's Avatar
    Pain Producer is offline BlackBerryOS Addict
    Join Date
    Apr 2009
    Location
    Scottsdale, AZ
    PIN
    T OF GUINN
    Device
    9550 Storm 2 Verizon
    OS
    5.0.0.607/643 (OOAK)
    Posts
    940
    I am having the same issue. Hopefully they will fix it soon.
    UPDATE:
    Verizon Storm 2, Until 4/29 went to "INCREDIBLE"
    Verizon Tour (Wife's)
    OS: 9550--5.0.0.607/643 (OOAK w/all the fixes)
    OS: 9630--5.0.0.643

  8. #8
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Looks like the BBM messenger service that remotely restores BBM contacts has started to push previously saved contacts back onto BB devices. Mine restored a previously saved backup this morning around 3:00 a.m.
    Posted via BlackBerry device

  9. #9
    P3Designs's Avatar
    P3Designs is offline BlackBerryOS Addict Follow P3Designs On Twitter
    Join Date
    Jul 2009
    Location
    Arizona
    PIN
    ky Swear O
    Device
    Droid/Storm/Cur
    OS
    5.0.0.238
    Posts
    753
    Michael, you are right, BBM5 was down partly and has now been restored. All backups should start being pushed out.

  10. #10
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Thank you Sir.
    That's what I was lookink for. Some confirmation is good thing.
    Posted via BlackBerry device

  11. #11
    P3Designs's Avatar
    P3Designs is offline BlackBerryOS Addict Follow P3Designs On Twitter
    Join Date
    Jul 2009
    Location
    Arizona
    PIN
    ky Swear O
    Device
    Droid/Storm/Cur
    OS
    5.0.0.238
    Posts
    753
    yeah, had a question in over at the blackberry support forums. I thought I was going crazy.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •