Storm2 Remotely Restore BBM Contacts Issues
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  1. #1
    Vaffanculo403's Avatar
    Vaffanculo403 is offline BlackBerryOS Inspired
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    Storm2 Remotely Restore BBM Contacts Issues

    OK Well I got my BB S2 can it of course comes with BBM 4.7 so I upgrade it to 5.0 so I can get my contacts back just like when I had my S1. However when I attempt to restore my contacts VIA a registered email address it says "Please try again later. Your device is being registered with the BlackBerry Messenger Network. This process should be completed shortly." At first I was like OK I'll try again in like 15 minutes...same thing. 12 Hours later and I'm still getting the same message. VZW had me resend service books, re-register the Host Routing Tables, and do a complete wipe of the device. RIM said they have no idea why this is happening and they've seen it with a few others and all they can suggest is to wait and hope it gets worked out. Do any of you have any idea how I can get this thing to work? I know many of you are way smarter than the reps at RIM and VZW. Thanks in advance!

    Rich




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    olta777 is offline BlackBerryOS Wizard
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    Have you tried deleting bbm, then reinstalling again? If you have a recent back up on pc, may be try restoring thru dm advanced restore for just bbm contacts. I have had that happen and usually uninstall and reinstall of bbm works fine and fixes that.
    Posted via BlackBerry device

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    Vaffanculo403's Avatar
    Vaffanculo403 is offline BlackBerryOS Inspired
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    I"ve uninstalled and reinstalled like 5 times. no luck. I'll try the advanced restore. But according to the front page of crackberry it appears there is a server issue at RIM...

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    olta777 is offline BlackBerryOS Wizard
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    Hmm ok. That would make sense then. Try the advanced for now and hopefully they address the issue in a timely manner.
    Posted via BlackBerry device

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    Vaffanculo403's Avatar
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    yea crackberry said they went down sometime Friday...

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    quiet1 is offline BlackBerryOS Gifted
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    Your not the only one. Everyone using BBM 5.0 is having issue doing a remote backup/restore... and it seems CrackBerry has mentioned it as well

    Are You Having Problems With Your BlackBerry Messenger Remote Back Up And Avatars?!? | CrackBerry.com
    A hybrid junkie...due to the one and only... crackman!!

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    I am having the same issue. Hopefully they will fix it soon.
    UPDATE:
    Verizon Storm 2, Until 4/29 went to "INCREDIBLE"
    Verizon Tour (Wife's)
    OS: 9550--5.0.0.607/643 (OOAK w/all the fixes)
    OS: 9630--5.0.0.643

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    Looks like the BBM messenger service that remotely restores BBM contacts has started to push previously saved contacts back onto BB devices. Mine restored a previously saved backup this morning around 3:00 a.m.
    Posted via BlackBerry device

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    Michael, you are right, BBM5 was down partly and has now been restored. All backups should start being pushed out.

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    MePascal's Avatar
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    Thank you Sir.
    That's what I was lookink for. Some confirmation is good thing.
    Posted via BlackBerry device

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    yeah, had a question in over at the blackberry support forums. I thought I was going crazy.

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