My Q10 constantly restarts / shuts down
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Thread: My Q10 constantly restarts / shuts down

  1. #1
    sbach is offline BlackBerryOS Noobie
    Join Date
    Aug 2013
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    2AD24FAD
    Device
    Q10
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    10.1.0.4181
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    My Q10 constantly restarts / shuts down

    Need help. Appears to be a hardware problem due to the soft, flexxible back cover. Any light pessure on the cover, carrying it in my pocket, shaking, causes it to lose radio signal contact to the operaror. Maybe e two tiny metal contact pins or battery are twoo lose? Any suggestions, solutions are appreciated. Otherwise am very happywith the Q10,




  2. #2
    sbach is offline BlackBerryOS Noobie
    Join Date
    Aug 2013
    PIN
    2AD24FAD
    Device
    Q10
    OS
    10.1.0.4181
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    A "low tech" solution was found at least for now: A short strip of plastic from a small bag squeezed in between the top of the battery and rim prevents the battery from shaking lose causing a power disruption. Seems to have fixed the problem. It points to a lack of quality in manufacturing, A bad fit.

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