Should your Android powered BlackBerry Priv stop working correctly when using a specific app or game, consider using the Force Stop option to completely shut the app or game down. This option will also temporarily stop any background services that are accessing this app or game which may help resolve the issue.

  1. Using two fingers, swipe down once from the top of the screen
  2. Tap 'gear icon' followed by Apps
  3. Within Downloaded, tap on the app or game that may be causing stability issues
  4. Tap Force Stop followed by tapping OK

After using this option, open the app or game again and test.