Verify that your BlackBerry Priv has 10% or more free internal storage space as anything less than 10% may result in instability. To review your internal storage space complete the following steps:
- Using two fingers, swipe down once from the top of the screen
- Tap the gear icon followed by Storage
- Verify that you have at least 10% free space
If you do not have 10% free space, consider clearing some space on your device, then testing your device to verify that stability issues are still present.
- Tip: For help freeing up space on your device, check out these tips.