I'm trying to set up my BB Playbook but it won't let me choose a country and accept the agreement. I'm completely stuck. Any advice?
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I'm trying to set up my BB Playbook but it won't let me choose a country and accept the agreement. I'm completely stuck. Any advice?
Here is our how to setup the PlayBook guide... http://www.blackberryos.com/playbook...-playbook.htmlQuote:
Originally Posted by Brittany Bond
Make sure you are swiping your finger across the screen to go to the next step.
Hi, it gives me 3 options which are
Canada (English)
Canada (French)
United States (English)
It does not let me select any of them, therefore not displaying the bb I'd agreement.....
I can't do anything
Have you tried a hard reset?Quote:
Originally Posted by Brittany Bond
Hold down the volume up key, volume down key, and power button at the same time and hold it for about 15 seconds.
I just tried that, not working.
Could it be related to the fact that I am connected to my business's wi-fi which does not have full Internet access?
The language selection should have nothing to do with the internet connection, however to rule that out are you able to take the device somewhere else to activate it?
No, don't have any other wi-fi to connect to, however I will get my IT guy to give me access to the Internet and see if that works. If not I will be asking for more suggestions.... Thanks fo ur help
Yes I think you may need to have some sort of an internet connection. The PlayBook has to connect to the internet to query the country agreement based on the country you choose.
Hi, I have the exact same error where the drop-down list for the country is blank.
The wi-fi is fine, I can connect on my computer.
resolved now. reconnected to wifi and it's okay :-)
Good to see you got it working. Thanks for the update.Quote:
Originally Posted by sean667