Preinstalled Applications Missing
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Thread: Preinstalled Applications Missing

  1. #1
    Shanester's Avatar
    Shanester is offline BlackBerryOS Noobie
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    Question Preinstalled Applications Missing

    Greetings,

    I just did a Repair from BlackBerry Desktop, and now the following preinstalled apps are missing:


    None of the missing apps are in BlackBerry World. How can I reinstall them?

    Thanks,
    Shane.




  2. #2
    AVPTI's Avatar
    AVPTI is offline BlackBerryOS Inspired Follow AVPTI On Twitter Add AVPTI on Google+ Visit AVPTI's Youtube Channel
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    Have you tried doing a hard reboot? Holding down both volume keys and power button for 10 seconds?

    If that doesn't work, you will have to perform a security wipe.

    PS, the PlayBook doesn't have a preinstalled Twitter app.

  3. #3
    Shanester's Avatar
    Shanester is offline BlackBerryOS Noobie
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    The Twitter "app" just opens the Twitter web page.

    I've tried a hard reboot.

    I also tried a Security Wipe, but it only left me with three apps (Browser, BlackBerry Bridge, and Setup). Even BlackBerry World was gone. Doing a Restore from BlackBerry Desktop will bring back the apps, but will make Android apps inoperable.

    Is there anything else I could try?

    Thanks,
    Shane.
    Last edited by Shanester; 12-19-2013 at 12:06 AM. Reason: clarification
    Z10 (version 10.2.1.3442)
    LTE Playbook (version 2.1.0.1917)

  4. #4
    DalenWirth is offline BlackBerryOS Friend
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    The default applications are all web based and you won't get a dedicated application as a default. You might wanna download some apps. That would be a great idea.

  5. #5
    Shanester's Avatar
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    Quote Originally Posted by DalenWirth View Post
    The default applications are all web based and you won't get a dedicated application as a default. You might wanna download some apps. That would be a great idea.
    The Twitter app is web-based. The others are not.

    The preinstalled apps are not available in BlackBerry World.

    Shane.
    Z10 (version 10.2.1.3442)
    LTE Playbook (version 2.1.0.1917)

  6. #6
    DalenWirth is offline BlackBerryOS Friend
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    Restore to factory settings. That would do it. It will re-install all your previous apps and would turn your BB as it was out of the factory for the first time. You might wanna save a backup of the data as you might lose it while restoring.

  7. #7
    Shanester's Avatar
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    I've reset to factory settings a few times but it didn't help.

    Someone has found what is causing the problem. The solution is to use a different ISP, but so far I haven't found one that works. I'm going to keep trying.

    Thanks,
    Shane.
    Z10 (version 10.2.1.3442)
    LTE Playbook (version 2.1.0.1917)

  8. #8
    AlbertSeely is offline BlackBerryOS Noobie
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    i am too trying still and have not got anything concrete in this regard .. looking forward to get something helpful .. has anyone any good to tell

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