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  1. #9
    sunkast Guest
    Does DM launch and operate just fine without the phone plugged in?



  2. #10
    Join Date
    Nov 2009
    PIN
    257DBA81
    Device
    8220 flip
    OS
    180
    Posts
    7
    No! Hung with or without phone plugged in.
    Bighead

  3. #11
    sunkast Guest
    Definitely sounds like an issue with your computer. You downloaded the most recent version of DM from the BlackBerry web site correct?



  4. #12
    Join Date
    Nov 2009
    PIN
    257DBA81
    Device
    8220 flip
    OS
    180
    Posts
    7
    V5.0.1 downloaded and installed. Now working on Vista where the problem probably lies.
    Thanks, Bighead

  5. #13
    sunkast Guest
    Okay try this. Uninstall that version, and install v4.7.



  6. #14
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Ok I hope no one minds but I am going to chime in here.
    Check here first:
    Go to Device Manager and rt click on all usb root hubs and choose properties, power management and make sure no boxes are checked. If they were, uncheck and save, reboot and try connecting your device again. If it still will not connect do this:

    Uninstall all blackberry software

    Download and install JRE (java runtime enviroment)

    Download and install blackberry USB and Modem drivers

    Download and install blackberry DM (5.0.0.1)

    Reboot PC

    Connect device

  7. #15
    Join Date
    Nov 2009
    PIN
    257DBA81
    Device
    8220 flip
    OS
    180
    Posts
    7
    Thanks for all the assistance. PROBLEM SOLVED!!

    Bad knock-off cable. Replaced with genuine BB cable and Voila, the BB works as it should. Cable only received Sat. PM, otherwise would have saved a lot of head scratching.

    Now, will attempt to make this thing pop.

    Thanks again,
    Bighead

  8. #16
    Join Date
    Mar 2009
    Location
    Schenectady, NY
    Device
    Motorola Droid
    OS
    Android 2.0
    Posts
    375
    Almost sounds like the cable in question was a "charge only" cable, in other words, the power pins are hooked up, but not the data lines.

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