my 3rd party apps won't launch...?? Help!
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Thread: my 3rd party apps won't launch...?? Help!

  1. #1
    pepepee is offline BlackBerryOS Noobie
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    my 3rd party apps won't launch...?? Help!

    I successfully downloaded apps from this site and others, OTA. Problem is nothing happens when I click on the desktop icons in order to run them; I checked my handset configuration ('tools>third party applications'-modules, etc), granted permissions, checked the log event for errors, ... :
    Everything is okay so the issue might be my data plan, knowing I have a prepaid data plan with Orange, located in west Africa ?
    Will try a battery pull and see what happens. ANY HELP IS WELCOME, I have os 5 running. THANKS ALL.




  2. #2
    Joe Jerde's Avatar
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    First do a battery pull.

    What apps did you install that aren't working?

    Make sure installed apps are OS 5 compatible.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  3. #3
    pepepee is offline BlackBerryOS Noobie
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    solved, XS !

    xs 4 that quick help, Joe! Everything was properly set & I also had the compatible firmware and versions.
    The hard reset (battery pull) actually fixed everything and I'm all set now.
    Big thanks.

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