The Blackberry Tour seems to be following the footsteps of the Storm. The Blackberry Tour at release suffered a trackball issue, as every one knows from all the complaints about it. Because of this the Tour return rate is hitting 50%. Verizon and Sprint tours are being returned as quickly as they were sold. Verizon is angry enough about this that they are telling their stores to expect a shift in support to the Motorola smartphones based on Android. If RIM does not do anything quickly to compensate this problem this will hurt them (RIM) market share and financial situation. If Verizon pushes users onto Android based smartphones due to the BOTH Blackberry devices they have recently released and both having a return rate of 50%, this will seriously hurt RIM's relationship with their biggest partner (verizon). RIM admits that they are aware of the issue but nothing has been done. Some say it is because they are pushing away from the use of trackballs and moving into the trackpad world.