I hate Wired in general, but I read the article, thought it was trash, but it pointed out some serious, serious flaws that my Blackberry has and RIM has acknowledged.
The browser, seriously, is the failboat which has set sail to failisland many a time. Yes it is slow, yes it only shows mobile sites really well, no native flash support, etc. I use Bolt personally when I need the page to look like it does on my desktop however, and that is rare at best. I use the browser on my phone not so much to browse as I do to look up something curious that I see or hear about via Wikipedia or Google Search. The browser will get better in time, and until then, there are third party solutions, and when skyfire comes out, I'll be happy if RIM never changes their browser, because I'll have a solution.
Media management is a serious load of crap. I have only once ever used the Roxio Media Manager to put media on my phone, otherwise I drag and drop it onto the media card. Why is this such a terrible thing to do for most consumers? It's generally quicker, I don't have to parse my library and wait for a bunch of updates to happen to sync three songs to my phone. I simply find the file, cut/paste or drag/drop it onto my media card and disconnect the blackberry. Media management is something everyone should really care less about, IMO. The Desktop Manager does what it is designed to do - update software, backup your phone, control syncing. I really don't need it for much else.
Wi-Fi... now this is something I could use on my blackberry... something I "could" use. Would I use it? Rarely ever. I'm not one of those people who doesn't have a BB Data Plan, cause I need that email push wherever I am, so having faster internet for when I'm at work/at home on my blackberry really doesn't intrigue me, and why is that? At work I have a terminal in front of me that let's me browse to most of the websites I would at home; at home I have a PS3, Gaming PC, Netbook, and Wii, all capable of browsing the internet in some fashion on a much bigger screen than my Tour. I just don't care about Wi-Fi enough for me to fight for it. And let's face it, that was something RIM couldn't control. Verizon and Sprint fought long and hard to keep WiFi off the BB because their policies "require" BB data plans, and they thought if WiFi was going to be on the phones, more people would laugh at the cost of their plan. RIM can't change what the carriers want, but we have had good news, VZW and Sprint say they'll change their ways. New devices will have WiFi - and probably a WiFi that works, unlike what I've seen on most of the Iphones I've seen people with (let's face it though, most of the people I know with Iphones from my small Minnesota town) can never get their WiFi to work, and I choose not to help them, as I have never, and will never, touch an Iphone.
App Store has never been a big deal, not with sites like Mobihand, our own store here at BBos, and the numerous other stores out there. Unlike the 70,000 apps on Iphone that don't really do anything I want, I have my Remote Desktop, my Pandora, my SSH Terminal, Google Voice, and IM Clients. Let's not forget Blackberry Messenger... haha! I'd like to see the app store grow, yes, but I don't think it is something RIM needs to be "on the ball" about right now. That can wait.
Touchscreen - after having so many other Touchscreen devices over the years now, and being a Storm-Tour Convert, I really have to say I don't care. Not only do I not care, I wish the rest of the world would give it up already. Bigger screen - yea, with finger grease on it, or a stylus that doesn't work that well, requiring screen protectors to not make the screen look terrible after 6 months of using it. Sometimes, I miss my Storm, I'm not going to lie, and then I write a blog, or an email, and thank god that I have a physical qwerty again. RIM should make a good Touchscreen device, the Storm 2 will hopefully be it, but they should only make it to put Apple back in it's place of making way overpriced computing equipment and phone review websites/technology websites could get back to writing reviews that matter instead of all the "OMG IPHONE 3GS, MIGHT GET MMS SOMETIME IN THE NEAR FUTURE!!!!" and I could stop seeing commercials with the most absurd selling points like, "now with cut and paste..." cut and paste? You're kidding me... you're really kidding me right?
Blackberry OS needs an overhaul, it needs to be more physically attractive, not hourglass quite so hard, and my lord, does need a better browser (thank goodness for third parties), but honestly, my blackberry has reliability that I would only expect from RIM now, and that's all I need - reliable communications.
Good Article, rifled with Wired IPhone Propaganda, but it almost got it right. Almost.
Current Device: Galaxy Nexus - Waiting for the Z10.