bb blackout and book services
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Thread: bb blackout and book services

  1. #1
    gladys is offline BlackBerryOS Noobie
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    bb blackout and book services

    my questions is i hads 2 bb storm
    one of bb the screen is blackout i can no see anything o who call me

    the second cell is does not have services book i can't conect to the internet
    can yo help me how to instal services book
    and what to do with the SCREEN BLACK OUT
    thankyou
    gladys




  2. #2
    TwistMyMind's Avatar
    TwistMyMind is offline Editor In Chief Follow TwistMyMind On Twitter Add TwistMyMind on Facebook Add TwistMyMind on Google+ Add TwistMyMind on Linkedin Visit TwistMyMind's Youtube Channel
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    Have you tried contacting your carrier for assistance with service books?
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  3. #3
    gladys is offline BlackBerryOS Noobie
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    yes they did

  4. #4
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    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    Quote Originally Posted by gladys View Post
    yes they did
    So is the issue fixed?

  5. #5
    gladys is offline BlackBerryOS Noobie
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    no we dont undastand why screen is blackout is no services book
    and the other phone the

  6. #6
    gladys is offline BlackBerryOS Noobie
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    no we dont undastend why screen is blackout ,
    and the other phone the does not have SERVICES bOOKS

  7. #7
    Youssef's Avatar
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    Your carrier's customer service are supposed to re-send you the service books to be able to use your BlackBerry services.
    About the another BlackBerry storm whose screen is showing nothing, I think it might be a hardware issue ..


  8. #8
    gladys is offline BlackBerryOS Noobie
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    what you mindthe hardware

  9. #9
    ice2921's Avatar
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    Quote Originally Posted by gladys View Post
    what you mindthe hardware
    If the screen wont come on then you most likely need to replace the device. Are there any red lights flashing?

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