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  1. #1
    Join Date
    Aug 2012
    Posts
    7

    bb blackout and book services

    my questions is i hads 2 bb storm
    one of bb the screen is blackout i can no see anything o who call me

    the second cell is does not have services book i can't conect to the internet
    can yo help me how to instal services book
    and what to do with the SCREEN BLACK OUT
    thankyou
    gladys



  2. #2
    Join Date
    Jan 2011
    Location
    Stoney Creek, ON
    Device
    Priv
    OS
    5.1.1
    Carrier
    Telus
    Posts
    2,210
    Have you tried contacting your carrier for assistance with service books?
    Follow me on Twitter



  3. #3
    Join Date
    Aug 2012
    Posts
    7
    yes they did



  4. #4
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Quote Originally Posted by gladys View Post
    yes they did
    So is the issue fixed?

  5. #5
    Join Date
    Aug 2012
    Posts
    7
    no we dont undastand why screen is blackout is no services book
    and the other phone the



  6. #6
    Join Date
    Aug 2012
    Posts
    7
    no we dont undastend why screen is blackout ,
    and the other phone the does not have SERVICES bOOKS

  7. #7
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Your carrier's customer service are supposed to re-send you the service books to be able to use your BlackBerry services.
    About the another BlackBerry storm whose screen is showing nothing, I think it might be a hardware issue ..


  8. #8
    Join Date
    Aug 2012
    Posts
    7
    what you mindthe hardware

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