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  1. #1
    Join Date
    Aug 2012
    Posts
    7

    bb blackout and book services

    my questions is i hads 2 bb storm
    one of bb the screen is blackout i can no see anything o who call me

    the second cell is does not have services book i can't conect to the internet
    can yo help me how to instal services book
    and what to do with the SCREEN BLACK OUT
    thankyou
    gladys



  2. #2
    Join Date
    Jan 2011
    Location
    Stoney Creek, ON
    Device
    iPhone 7
    OS
    iOS 10.3.2 Beta
    Carrier
    Telus
    Posts
    2,216
    Have you tried contacting your carrier for assistance with service books?
    Follow me on Twitter



  3. #3
    Join Date
    Aug 2012
    Posts
    7
    yes they did



  4. #4
    Join Date
    Sep 2010
    Location
    USA
    Device
    Z10
    OS
    10.0.10.684
    Carrier
    AT&T
    Posts
    2,544
    Quote Originally Posted by gladys View Post
    yes they did
    So is the issue fixed?

  5. #5
    Join Date
    Aug 2012
    Posts
    7
    no we dont undastand why screen is blackout is no services book
    and the other phone the



  6. #6
    Join Date
    Aug 2012
    Posts
    7
    no we dont undastend why screen is blackout ,
    and the other phone the does not have SERVICES bOOKS

  7. #7
    Join Date
    Mar 2011
    Location
    Cairo, Egypt
    Device
    Z10-1
    OS
    10.2.1.3247
    Carrier
    Etisalat
    Posts
    543
    Your carrier's customer service are supposed to re-send you the service books to be able to use your BlackBerry services.
    About the another BlackBerry storm whose screen is showing nothing, I think it might be a hardware issue ..


  8. #8
    Join Date
    Aug 2012
    Posts
    7
    what you mindthe hardware

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