Thread: BIS maintenance/upgrade tonight - see the changelog

We been informing you about this during this week, dont forget that this upgrade will start tonight at 11 PM
and will end tomorrow at 3 AM, during this time you wont be able to use any
BIS services included with your account.

This upgrade includes the US, Canada and the Americas.
The upgrade will be to improve the help screen, language support as well as add a minor change to the option menu.

The improved Help screen is designed to allow the following:

• Send service books
• Open the BlackBerry HELP web site on the BlackBerry smartphone
• Access BlackBerry® Answers
• Contact information for wireless service providers

image courtesy of BlackBerryCool.com

Wirelessly posted (Storm 9530 )

Awesome E.... Thanks so much...

Thanks for the reminder E :fing02:

Thanks for the update E! Thanks!

Copied OP to front page

Thanks E, what a weak change log, sorry couldn't resist.

hey bryan

weren't you saying something yesterday about a couple new icons on your device since you resent your books?

Originally Posted by smcoldbb

hey bryan

weren't you saying something yesterday about a couple new icons on your device since you resent your books?

No sir that was not me?

Wirelessly posted

Originally Posted by smcoldbb

hey bryan

weren't you saying something yesterday about a couple new icons on your device since you resent your books?

It was me a and a couple other members. The icons are song I'd and vzw tones.

Thanks for the update E!!!

Originally Posted by olta777

Wirelessly posted



It was me a and a couple other members. The icons are song I'd and vzw tones.

Thanks for the update E!!!

I got those icons today too, glad there easy to get rid of.

cool thanks olta


so nothing to brag about then. maybe it's part of something BIGGER..!

Originally Posted by smcoldbb

cool thanks olta


so nothing to brag about then. maybe it's part of something BIGGER..!

Knowing vzw probably not LOL

How do I know when I have been upgraded?
Where do I look?

Originally Posted by gordtm

How do I know when I have been upgraded?
Where do I look?

You'll know because when you log into BIS your help screen options will look different. See the OP for some graphics of what the changes will look like.

Originally Posted by jlevy73

You'll know because when you log into BIS your help screen options will look different. See the OP for some graphics of what the changes will look like.

OK, so this might sound really stupid, but where is the help screen?
I might have shrunk it out, I guess.

Originally Posted by gordtm

OK, so this might sound really stupid, but where is the help screen?
I might have shrunk it out, I guess.

Weird for me too gord....
If you login to the BIS from your device and look at the bottom left...I selected the help link and found the new changes as indicated in the OP.
I think before the upgrade the "Send Service Books" link was located after the login screen. IDK...

~Michael~

Wirelessly posted

I had my icons for my 3 email accounts hidden but they weren't hidden when I woke up... Might be another sign...