Best Buy Pulls The PlayBook
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Thread: Best Buy Pulls The PlayBook

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    ice2921's Avatar
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    Best Buy Pulls The PlayBook

    The Black Friday deals may have been too good for Best Buy. Earlier in the week Best Buy like many other stores reported that they would be selling the 16 GB BlackBerry PlayBook at $199.99, that's about $300 in saving. I like many others were excited to take advantage of killer prices, practically giving the PlayBook away.

    The excitement quickly turned into frustration as many people have been having their order cancelled with little or no explanation. Statements like the device being out of stock or your payment was unable to be processed were among the number of explanations that users have been receiving from Best Buy. I was able to get a Best Buy representative on the phone and they stated that corporate had "cancelled all BlackBerry PlayBook orders". Forum posts regarding the issue have been quickly popping up over at the official Best Buy Forums. Clearly somethings going on. Whats going on with Best Buy? Do they have the device or not? If you are experiencing something like this from Best Buy please let us know in the forums.
    Last edited by ice2921; 11-27-2011 at 11:43 AM.
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    PlayBooks flying off the shelves a little too quickly apparently...
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    If there is no way they will be able to honor the PlayBook, for anyone who had their order cancelled I would recommend talking to Best Buy support and getting them to honor the same percentage discount on another item of equal or lesser value. They just can't do this to loyal customers.

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    jaromski is offline BlackBerryOS Noobie
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    i purchased this item on bestbuy last Friday and they cancelled it without informing us why.. very disappointing and frustrating they shouldn't accept any more order or put out of stock on they listing if they can't provide it..

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    Quote Originally Posted by jaromski View Post
    i purchased this item on bestbuy last Friday and they cancelled it without informing us why.. very disappointing and frustrating they shouldn't accept any more order or put out of stock on they listing if they can't provide it..
    I agree. I think it was a low move by Best Buy. I am not very happy with them.

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    Looks like RIM has stepped up when Best Buy failed to order enough tablets. BlackBerryPlayBook - RIM US
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    They're selling them again but as "factory refurbished". I think its the same item just a move to protect the playbook marketing reputation since they will likely be selling at full price in Feb.

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    Quote Originally Posted by wbeckle View Post
    They're selling them again but as "factory refurbished". I think its the same item just a move to protect the playbook marketing reputation since they will likely be selling at full price in Feb.
    Who, best Buy or RIM?
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    I meant the rep of the product itself. Based on news I've seen in the last few mths a big price-cut isn't viewed favorably for a product.

    Plus saying refurbished helps to justify/protect the price of the regular product when it relaunches.
    Last edited by wbeckle; 11-28-2011 at 02:49 PM.

  10. #10
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    Quote Originally Posted by wbeckle View Post
    I meant the rep of the product itself. Based on news I've seen in the last few mths a big price-cut isn't viewed favorably for a product.

    Plus saying refurbished helps to justify/protect the price of the regular product when it relaunches.
    Its a cover up they say refurbished but then you look to the right and they all say sold out. Either way you look at it Best Buy did its customers wrong.

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