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  1. #1
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    RIM Confirms Issues With New BlackBerry Models



    RIM has confirmed with CNBC that a limited number of customers have been having issues with their new OS 7 devices; in particular the Bold 9900 and 9930. We have seen this as well in our forums, and in the official BlackBerry support forums. Its clear there are issues, in the statement issued the spokeswoman said that they are working on a software update to fix the issues. Here is the official statement from RIM regarding the issues:

    A limited number of customers have reported an issue where their device does not power on. She said the company is actively working on a software update to resolve this issue.
    Remember if you are experiencing any issues be sure to report them in our forums, and we will help you out as best we can.
    Last edited by ice2921; 11-19-2011 at 08:45 AM.




  2. #2
    kalashnikitty's Avatar
    kalashnikitty is offline BlackBerryOS Noobie
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    AT&T 9900

    Haven't had any power on issues however, my AT&T 9900 is 10 days old & it has randomly restarted 5 times & the screen freezes often.

  3. #3
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Quote Originally Posted by kalashnikitty View Post
    Haven't had any power on issues however, my AT&T 9900 is 10 days old & it has randomly restarted 5 times & the screen freezes often.
    Have you tried a battery pull a couple times in succesion to see if that helps?

    Also, you may want to try and install a new OS.

  4. #4
    march231 is offline BlackBerryOS Noobie
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    my 9900 during charging suddenly powers off and doesnt turn on anymore. Red light blinks every 10seconds . Cant connect to desktop software for update when connected as connection is disconnected everytime the red light is off

    hope we get updates on this thanks

  5. #5
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Quote Originally Posted by march231 View Post
    during charging my 9900 suddenly turns off and red light blinks every 10seconds. Its no longer turning on and cant be connected to desktop software

    hope we can get software updates on this
    A few questions...

    Are you able to turn the device on at all and load the screen?

    What OS are you currently running?

    Who is your carrier?

    Have you tried another battery to see if the phone will turn back on?

  6. #6
    jabricks is offline BlackBerryOS Noobie
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    it's called: NUKED

    re-instal OS is the answer.

  7. #7
    Joe Jerde's Avatar
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    If the device is nuked we have a guide for you to fix the problem... How-To Recover A Nuked Blackberry - with Pictures

  8. #8
    jabricks is offline BlackBerryOS Noobie
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    it's happening on me now and i'm currently doing the new installation of the OS. make sure you get the latest one.

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