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  1. #9
    zpec is offline BlackBerryOS Noobie
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    Yes, Czech Republic is out again... NO BIS and BES, cca from 13:30pm




  2. #10
    Winter1Aldwin is offline BlackBerryOS Noobie Follow Winter1Aldwin On Twitter
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    Unhappy Crisis inn Ghana

    Seriously i hope this gets fixed cos am going crazy!! For an addict like me this problem amounts to torture :guilty: please fix this RIM!!!!! ASAP!!!!!!!!!! :crying:

  3. #11
    AgentBlackBerry's Avatar
    AgentBlackBerry is offline BlackBerryOS Master Follow AgentBlackBerry On Twitter Add AgentBlackBerry on Facebook Add AgentBlackBerry on Google+
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    BlackBerry Internet Service (BIS) Outage Day 2


    What is becoming one of the largest BIS outages in BlackBerry's history, might not be close to getting fixed. This massive outage, that's now affecting 4 continents, was thought to have been resolved last night. Unfortunately for BlackBerry users in Europe, South America, Africa and parts of Asia, the U.K. server crash that occurred yesterday is still causing issues for them today.

    Research In Motion has sent the following message out to carriers world wide changing the time of resolution from 4 hours to "no resolution time"

    "Please see the latest update on the issue. There is still no resolution time available.
    • The BlackBerry Support Team has identified a network connectivity issue between data centers and Support Teams are working on resolution of this now.
    • BES email is recovering well.
    • BIS email may be experiencing some delays in sending/receiving messages.
    • BBM is impacted and many users are experiencing delays.
    • BlackBerry Browsing may be impaired.
    • The support teams are continuing to manage message queues and are performing controlled restarts of any affected components."
    Research In Motion's official Twitter support account @BlackBerryHelp has been bombarded the last 48 hours with understandably angry tweets from BlackBerry users worldwide. RIM's response, since yesterday morning through the moment this article is being written, are 5 tweets.

    Anyone that knows me knows I defend RIM possibly a little too much. Unfortunately though, this is embarrassing and indefensible. Errors happen and outages as big as this one can occur; the lack of communication via official statements, or even tweets, is what gets to certain people. Unfortunately though, if RIM came out and said "this will be fixed in two hours" and two hours pass by and it's not fixed, then guess who would get killed for having said it would be fixed? Research In Motion. It's a complete and total catch 22 for them.

    This could not have come at worst time for RIM. With Apple's iPhone 4S release not being as crazy as people expected, BlackBerry could've made (and still technically can make) a huge splash in the public's perception with a great showing at DevCon next week. Unfortunately, right now RIM is making headlines for all the wrong reasons.
    • Where are you and how is this affecting you? Let us know in the forums!

  4. #12
    jamescunni is offline BlackBerryOS Noobie Follow jamescunni On Twitter
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    Minehas gone again for some reason though my bro's was working as normal very unfortunate timing for RIM

  5. #13
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
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    BIS outage here again in Egypt !


  6. #14
    kholziyah01 is offline BlackBerryOS Noobie
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    still it is not back here in South Africa so any news on when it will get back?

  7. #15
    satyaraj is offline BlackBerryOS Noobie
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    the problems have been caused by database corruption in Slough. Though the teams believed it had been fixed on Monday, the problem reappeared on Tuesday, effectively disabling the network operations centre. The Guardian also understands that RIM's staff now hope to have the problem fixed by 8am BST on Wednesday.

  8. #16
    MADBRADNYC's Avatar
    MADBRADNYC is offline BlackBerryOS Friend Follow MADBRADNYC On Twitter
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    Core switch failure...

    @BlackBerry Research In Motion


    Message delays were caused by a core switch failure in RIM's infrastructure. Now being resolved. Sorry for inconvenience.
    Twitter

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