Okay, we (The Dutch) had Blackberry since the 81** came out. But those were used on a consumer base as well.
Before that the 7*** lines were only business phones.
We see a shift in the market, but I think on a global scale RIM isn't as big as it once was. But I still think RIM has a bright future and in time they will close the gap.
It will take time and a killer device seeing a lot of people are sceptic about RIM's capabilities.