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Thread: Help with BBM on 8330

  1. #21
    mimi1106 is offline BlackBerryOS Friend
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    nothing happened...is there a link to download my original bbm?




  2. #22
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    Quote Originally Posted by mimi1106 View Post
    nothing happened...is there a link to download my original bbm?
    what do you mean nothing happened..did you check the bbm? the click next?

  3. #23
    mimi1106 is offline BlackBerryOS Friend
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    you said to delete the one on my phone... i did...but in doing that i have no bbm option on the phone or manager

  4. #24
    sunkast Guest
    Do you have OS 4.3 installed on your computer?

  5. #25
    mimi1106 is offline BlackBerryOS Friend
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    no i dont... i just got my phone and dont know what i am doing...

  6. #26
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    Wirelessly posted (9000 OS 5.0.0.191)

    Reading trough the post I've found that you're trying to put bbm on your phone right?

    Let me try to help you here, to start I need to know what OS are you running.

    Options/about/ third line
    Last edited by ealvnv; 09-04-2009 at 11:45 PM.
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  7. #27
    mimi1106 is offline BlackBerryOS Friend
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    it says 4.3.0

  8. #28
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    Wirelessly posted (9000 OS 5.0.0.191)

    The bbm you're downloading is not compatible with your OS, we need to either upgrade your OS or find the bbm compatible with your OS, I'll recommend upgrading the OS, I can you trough the process, what you want to do?
    BlackBerry by Choice!

  9. #29
    mimi1106 is offline BlackBerryOS Friend
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    get bbm back! if i need to do that then i will....i just dont know how to do it...

  10. #30
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    Wirelessly posted (9000 OS 5.0.0.191)

    If you're ready to do upgrade we'll do it, I'll make sure of it. If not will get the bbm back either one I need to know the following info

    What device and carrier are you using?
    What version of DM do you have installed?
    BlackBerry by Choice!

  11. #31
    mimi1106 is offline BlackBerryOS Friend
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    8330, sprint

    is "dm" desktop manager?

  12. #32
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    Wirelessly posted (9000 OS 5.0.0.191)

    Yes desktop manager, I'm sorry about that.
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  13. #33
    mimi1106 is offline BlackBerryOS Friend
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    nope dont have that...thats fine no worries!

    so what do i do? im guessing i download that?

  14. #34
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    hold on for a second im pulling the links of what you need to do what we want to do, ill post back in a min
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  15. #35
    mimi1106 is offline BlackBerryOS Friend
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    okie dokes! thanks so much!

  16. #36
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    go to the following page and download Desktop Manager, anything above or 4.5 will be ok, your choice, i suggest 4.6 it seems to be the more stable till today

    Sprint Blackberry Software Downloads


    then download software for your device, there are two options, 8330 smartphone or 8330 world edition, chose the right one for you, once you have that downloaded will do the rest of the process
    Last edited by ealvnv; 09-05-2009 at 12:25 AM.
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  17. #37
    mimi1106 is offline BlackBerryOS Friend
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    what page? did you post it?

  18. #38
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    sorry just added the link
    BlackBerry by Choice!

  19. #39
    mimi1106 is offline BlackBerryOS Friend
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    but where?

  20. #40
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    Quote Originally Posted by ealvnv View Post
    go to the following page and download Desktop Manager, anything above or 4.5 will be ok, your choice, i suggest 4.6 it seems to be the more stable till today

    Sprint Blackberry Software Downloads


    then download software for your device, there are two options, 8330 smartphone or 8330 world edition, chose the right one for you, once you have that downloaded will do the rest of the process
    Quote Originally Posted by mimi1106 View Post
    but where?
    here

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