The Official BBM 5.0 Help Thread - Page 23
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Thread: The Official BBM 5.0 Help Thread

  1. #441
    shasho is offline BlackBerryOS Noobie
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    Hello I'm new in here.
    I really need a help because I've tried some steps and none of those worked.

    I upgraded to bbm 5.0 several days before and I just deleted it from my bb tour today in order to downgrade to bbm 4.7.
    Now I dont have a bbm, I've tried to connect to DM > app loader but didnt find any applications, just found the applications that run on my bb and not found any bbm.

    Then I downloaded OTA from your link (bbm 4.7), installed it successfully, pulled out the battery, but then I dont see any BBM icon! when I go to options > advance > applications > there is a messenger 4.7

    Then what should I do? Where is the bbm icon? I've searched all the folders and still dont find out.

    Please help.
    Thanks before




  2. #442
    Neolantis's Avatar
    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    Quote Originally Posted by shasho View Post
    Hello I'm new in here.
    I really need a help because I've tried some steps and none of those worked.

    I upgraded to bbm 5.0 several days before and I just deleted it from my bb tour today in order to downgrade to bbm 4.7.
    Now I dont have a bbm, I've tried to connect to DM > app loader but didnt find any applications, just found the applications that run on my bb and not found any bbm.

    Then I downloaded OTA from your link (bbm 4.7), installed it successfully, pulled out the battery, but then I dont see any BBM icon! when I go to options > advance > applications > there is a messenger 4.7

    Then what should I do? Where is the bbm icon? I've searched all the folders and still dont find out.

    Please help.
    Thanks before
    Welcome to shasho

    Have you checked all of your folders? or go to BBkey/ show all to make sure you can see everything.
    Click the Like button to thank me.
    Retired Administrator--I never try anything, I just do it.....Wanna try me?--

  3. #443
    shasho is offline BlackBerryOS Noobie
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    Quote Originally Posted by sunkast View Post
    You have the Tour right? Delete BBM 5 from you phone. Options > Advanced > Applications. Highlight BlackBerry Messenger > Press Menu > Delete. Your phone will probably want to reboot. When rebooted go to this link on your phone: http://www.tinyurl.com/tourbbm47. It should install the old version for you.
    Sorry I just saw this post and the download from the site was successful! yeay thank you so much.

    But I wonder where is my backup contact? Before I deleted my bbm 5.0, I backup contacts. I found the file, its .bak, so how can I use it?

  4. #444
    sunkast Guest
    Quote Originally Posted by shasho View Post
    Sorry I just saw this post and the download from the site was successful! yeay thank you so much.

    But I wonder where is my backup contact? Before I deleted my bbm 5.0, I backup contacts. I found the file, its .bak, so how can I use it?
    You backed the contacts up using BBM? Or using Desktop Manager? If you backed them up using BBM you won't be able to restore them. You would have had to create a back up with Desktop Manager.

  5. #445
    shasho is offline BlackBerryOS Noobie
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    Quote Originally Posted by Neolantis View Post
    Welcome to shasho

    Have you checked all of your folders? or go to BBkey/ show all to make sure you can see everything.
    Yes, I've checked it. But after I saw the previous link, I deleted the error one and download from the previous link and it work, the icon show up.

    But I dont know how to use the bakup file contacts.. thank you so much

  6. #446
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    jasonfyc is offline BlackBerryOS Fanatic
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    Wirelessly posted (storm 9530)

    Quote Originally Posted by shasho
    Quote Originally Posted by Neolantis View Post
    Welcome to shasho

    Have you checked all of your folders? or go to BBkey/ show all to make sure you can see everything.
    Yes, I've checked it. But after I saw the previous link, I deleted the error one and download from the previous link and it work, the icon show up.

    But I dont know how to use the bakup file contacts.. thank you so much
    Did you do a back up with your desktop manager on your computer?
    Welcome to

  7. #447
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    Hi all, help me with 2 issues,

    1st. in a group if i look at group pictures they all end up staying on my card and downloading, some seem to do it even if I dont look at them, how do i stop them from going to my all picture file?

    2nd everytime i unholster my phone the below screen pops up how do I configure to quit getting this error.. Lost HELP

  8. #448
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    Where did everyone go, am i missing a download or something

  9. #449
    sunkast Guest
    Quote Originally Posted by gatewayad View Post
    Where did everyone go, am i missing a download or something
    I've rarely used the new BBM myself so unfortunately I'm not sure as to how to solve your issues. I will ask around and see if any other members know.

  10. #450
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    anyone have an issue with the barcode reader? im trying to join BBos chat hroup and reader just keeps adjusting but never actually reads barcode?
    ____________________________________

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    "Slow is smooth, Smooth is fast"

  11. #451
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    I was in tis afternoon also,and now it says moved.
    Where did it go???
    only shows one chat with no activity since 6:00 pm

  12. #452
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    Quote Originally Posted by gatewayad View Post
    Hi all, help me with 2 issues,

    1st. in a group if i look at group pictures they all end up staying on my card and downloading, some seem to do it even if I dont look at them, how do i stop them from going to my all picture file?

    2nd everytime i unholster my phone the below screen pops up how do I configure to quit getting this error.. Lost HELP
    sorry for the delay in response...

    in regards to your first issue... go into the bbm group, into pictures, bb button, picture options and set it not to save the group pictures.

    2nd issue... i dont holster my phone and have not seen that error so i cant say what it may be.

  13. #453
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    Quote Originally Posted by gatewayad View Post
    Hi all, help me with 2 issues,

    1st. in a group if i look at group pictures they all end up staying on my card and downloading, some seem to do it even if I dont look at them, how do i stop them from going to my all picture file?

    2nd everytime i unholster my phone the below screen pops up how do I configure to quit getting this error.. Lost HELP
    2nd, Message options-General options-Auto Open Newest Message, toggle to Never, when you unholster the device tries to access a closed chat.

  14. #454
    sunkast Guest
    Quote Originally Posted by cruznthru View Post
    2nd, Message options-General options-Auto Open Newest Message, toggle to Never, when you unholster the device tries to access a closed chat.
    You are smart.

  15. #455
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    Calander shows as icon for blackberry messenger on app list?

    Does anyone else have this issue? Its not a big deal, I was just wondering.

  16. #456
    BBThemesUnltd's Avatar
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    thats cause of the groups when we set dates for stuff.. that i have realized at least

  17. #457
    Lilvayner is offline BlackBerryOS Noobie
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    Quote Originally Posted by nhat View Post
    i installed bbm5 over bbc's hybrid 7.1.4 and they work together perfectly fine. now if RIM can get their sms/mms conversations to resemble that of the bbm5 conversations, i'd be a VERY happy camper.
    Hello ! Could u please please help me! I'm pretty sure I downloaded the leaked version of blackberry 5.0 and then I like upgraded it on my phone& when I unplugged my blackberry curve 8330 it didn't have my bbm on it ! & everytime I try downloading it from the app store it doesn't work.... Please it would be awesome if u could help

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