The Official BBM 5.0 Help Thread

[olta777]

I apologize if this has been posted in another thread, but I've been skimming around and hadn't found any info yet...

Can anyone tell me how to revert back to the original BBM that came with 4.7.1 on my Tour? My 5.0 bbm is quite buggy and many of my messages aren't getting out.
Unfortunately I don't think I had done a backup yet before I put bbm 5.0 on. Any hope?

Chad

Did you load OTA or zip?

[hallwaypd]

Did you load OTA or zip?

I downloaded the zip drive from bbos.

Chad

[olta777]

I downloaded the zip drive from bbos.

Chad

Did you copy it into OS, or just did DM and selected .alx?

[hallwaypd]

I used the DM to install.

Chad

[MePascal]

Hello all...I just got some news concerning the issues we have been experiencing with the BBM 5.0 app.

The names have been removed to protect the innocent...

**Source undisclosed**
Hey everyone just to let you all know that I was told by my source, that networks seems to be overloaded, too many bbmers is the reason. They are estimating that millions, yes millions, at least 2 to 3 million gotten the new bbm and everyone is using it, I think that number is higher but who really knows, so be aware of that and don't panic for the delays, within a few days maybe things will be OK.

On top of that, there are many others surfing the net via blackberry devices straining the servers even more.

So be aware

[Rellims]

Wirelessly posted

I believe it!

[sunkast]

Thanks for the info. I went back to BBM 4 so that's one less person using the leaked version.

[Bryan]

Thanks for the info. I went back to BBM 4 so that's one less person using the leaked version.

:haha: I need to again at: thanks for doing your part Sunkast

[MePascal]

Wirelessly posted (Storm 9530 )

Party poopers....**

[Morganizer]

BIS/RIM fail :crucified:

[P3Designs]

BIS/RIM fail :crucified:

I normally agree but in this instance I am going to give RIM the benefit of the doubt. They did not intend for BBM 5.0 to go live yet and could not have planned for this sudden influx of users.

[jlevy73]

I normally agree but in this instance I am going to give RIM the benefit of the doubt. They did not intend for BBM 5.0 to go live yet and could not have planned for this sudden influx of users.

Well said P3, this was a leak and was not intended for release yet. Can't blame RIM for that.

[Touchpro247]

Well said P3, this was a leak and was not intended for release yet. Can't blame RIM for that.

I totally agree!

[hallwaypd]

Thanks for the info. I went back to BBM 4 so that's one less person using the leaked version.

I'm trying to do that myself. Any insight on how I can go back?

Chad H.

[sunkast]

I'm trying to do that myself. Any insight on how I can go back?

Chad H.

How did you install?

[Bryan]

I'm trying to do that myself. Any insight on how I can go back?

Chad H.

Chad

Unless you saved your old BBM cod and alx then you would have to reload the OS on your pc choose the repair option then delete BBM off your phone and plug in. App loader will then install the old BBM

Make sure to back up though cause this will wipe your BBM contacts

[hallwaypd]

How did you install?

I installed via DM to my Tour. I unfortunately did not make a backup prior to installing BBM 5.0. What can I do?

Chad

[hallwaypd]

Chad

Unless you saved your old BBM cod and alx then you would have to reload the OS on your pc choose the repair option then delete BBM off your phone and plug in. App loader will then install the old BBM

Make sure to back up though cause this will wipe your BBM contacts

Will I be able to retain my BBM contacts with a backup going back to BBM4? I have a lot of contacts and I just went through the arduous process of getting them all reconnected to my new phone.

Chad

[Bryan]

Chad

Unless you saved your old BBM cod and alx then you would have to reload the OS on your pc choose the repair option then delete BBM off your phone and plug in. App loader will then install the old BBM

Make sure to back up though cause this will wipe your BBM contacts

I installed via DM to my Tour. I unfortunately did not make a backup prior to installing BBM 5.0. What can I do?

Chad

see above

[Bryan]

Will I be able to retain my BBM contacts with a backup going back to BBM4? I have a lot of contacts and I just went through the arduous process of getting them all reconnected to my new phone.

Chad

Yes you will