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  1. #9
    kmer is offline BlackBerryOS Noobie
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    Ok, thx

    Quote Originally Posted by grimreaper View Post
    If attempting to update via BlackBerry App World on your 9800 is unsuccessful, try updating BlackBerry App World by computer plugged in connecting your USB cable, for some reason some users may experience an easier time updating this way like I have.
    Since my 9800 is stuck in reboot sequence loop, I didn't think it would be recognized via USB but will try.




  2. #10
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    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by kmer View Post
    Since my 9800 is stuck in reboot sequence loop, I didn't think it would be recognized via USB but will try.
    Also, I should mention, make sure you have the BlackBerry AppWorld Plug-in 3.1.0.6 it makes the transition between your phone and BlackBerry App World much smoother to communicate, and their site.

  3. #11
    kmer is offline BlackBerryOS Noobie
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    Quote Originally Posted by grimreaper View Post
    Also, I should mention, make sure you have the BlackBerry AppWorld Plug-in 3.1.0.6 it makes the transition between your phone and BlackBerry App World much smoother to communicate, and their site.
    I cannot get my bb to connect to the desktop now because the bb is stuck in a 'reboot loop'. What now?

  4. #12
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    Quote Originally Posted by kmer View Post
    I cannot get my bb to connect to the desktop now because the bb is stuck in a 'reboot loop'. What now?
    Pull the battery, wait 30-60 seconds, put battery back in, connect the phone via USB cable, and make sure it connects to your computer, then log in to BlackBerry App World to install the update.

    I am starting to suspect that it may be a possibility that an app you installed previously has been causing your Torch 9800 this issue of "reboot loop".
    Last edited by grimreaper; 12-17-2011 at 05:53 PM. Reason: additional info

  5. #13
    kmer is offline BlackBerryOS Noobie
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    Quote Originally Posted by grimreaper View Post
    Pull the battery, wait 30-60 seconds, put battery back in, connect the phone via USB cable, and make sure it connects to your computer, then log in to BlackBerry App World to install the update.

    I am starting to suspect that it may be a possibility that an app you installed previously has been causing your Torch 9800 this issue of "reboot loop".
    Problem is the process fails (torch won't connect to computer).... you're right though, the 'reboot loop' happened as a result of updating the latest BB App World.

  6. #14
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    Quote Originally Posted by kmer View Post
    Problem is the process fails (torch won't connect to computer).... you're right though, the 'reboot loop' happened as a result of updating the latest BB App World.
    Can you reboot your computer, wait till you see the main screen (while this is happening I would suggest you delete BlackBerry App World, reboot the Torch 9800, then plug in the phone, install from link top of this thread, or attempt to install OTA.
    I hope this works for you

  7. #15
    kmer is offline BlackBerryOS Noobie
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    Quote Originally Posted by grimreaper View Post
    Can you reboot your computer, wait till you see the main screen (while this is happening I would suggest you delete BlackBerry App World, reboot the Torch 9800, then plug in the phone, install from link top of this thread, or attempt to install OTA.
    I hope this works for you
    Firstly, thanks for your help. Unfortunately, no luck yet. I rebooted the pc, and torch, plugged in still no communication between the two. Not sure what 'link' you are referring to and I'm not sure what OTA is/does.

    (I'm nearly ready to give up and upgrade to an OS7 phone, another torch or the bold. I had to send this phone away earlier this summer for a similar problem and it took them 8 weeks to turn around. )

  8. #16
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    Can you connect with USB while battery is out of device?

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