Results 1 to 7 of 7

  1. #1
    Join Date
    Jan 2011
    Posts
    3

    bbm cannot retore groups

    hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

    i tried deleting the bbm and reinstalling, but still bbm groups wont restore

    please help



  2. #2
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by ccooool View Post
    hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

    i tried deleting the bbm and reinstalling, but still bbm groups wont restore

    please help
    Did you just update from OS 5 to OS 6?

  3. #3
    Join Date
    Jan 2011
    Posts
    3
    Quote Originally Posted by Joseph Jerde View Post
    Did you just update from OS 5 to OS 6?
    no sir its still os 5



  4. #4
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by ccooool View Post
    no sir its still os 5
    How long ago did you update, because I have heard that it may take up to 24 hours to get groups restored in connection to your PIN.

  5. #5
    Join Date
    Jan 2011
    Posts
    3
    its been about 28 hrs now.....



  6. #6
    Join Date
    Sep 2009
    Location
    Kitchener
    PIN
    Bell
    Device
    Z10
    OS
    10.0.10.85
    Posts
    545
    If you were the one who initiated the group, they will restore immediately. I have found with os 5 that any group that I was invited to would not restore. Best thing to do would have someone invite you back to the group.

  7. #7
    Join Date
    Jul 2009
    Location
    Detroit, MI
    PIN
    Just Ask
    Device
    BOLD 9930
    OS
    7.0.0.340
    Posts
    92
    from past experience it is a flip of a coin if groups restore and all of them never restore. like joshjamie said, start asking people for reinvites. this is one of the main reason i dont update my OS unless its needed from now on, getting groups back is to much of a hassle

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •