bbm cannot retore groups
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Thread: bbm cannot retore groups

  1. #1
    ccooool is offline BlackBerryOS Noobie
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    bbm cannot retore groups

    hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

    i tried deleting the bbm and reinstalling, but still bbm groups wont restore

    please help




  2. #2
    Joe Jerde's Avatar
    Joe Jerde is online now Owner | Editor-In-Chief Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin Visit Joe Jerde's Youtube Channel
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    Quote Originally Posted by ccooool View Post
    hi please help i just updated the firem ware in my 9700, all works fine. but when i restored the bbm using dm, only contacts are restored, bbm groups donot get restored.

    i tried deleting the bbm and reinstalling, but still bbm groups wont restore

    please help
    Did you just update from OS 5 to OS 6?

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    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  3. #3
    ccooool is offline BlackBerryOS Noobie
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    Quote Originally Posted by Joseph Jerde View Post
    Did you just update from OS 5 to OS 6?
    no sir its still os 5

  4. #4
    Joe Jerde's Avatar
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    Quote Originally Posted by ccooool View Post
    no sir its still os 5
    How long ago did you update, because I have heard that it may take up to 24 hours to get groups restored in connection to your PIN.

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  5. #5
    ccooool is offline BlackBerryOS Noobie
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    its been about 28 hrs now.....

  6. #6
    joshjamie's Avatar
    joshjamie is offline BlackBerryOS Addict Follow joshjamie On Twitter
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    If you were the one who initiated the group, they will restore immediately. I have found with os 5 that any group that I was invited to would not restore. Best thing to do would have someone invite you back to the group.

  7. #7
    kcpaynev1's Avatar
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    from past experience it is a flip of a coin if groups restore and all of them never restore. like joshjamie said, start asking people for reinvites. this is one of the main reason i dont update my OS unless its needed from now on, getting groups back is to much of a hassle

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