Thread: Help please :( Cannot Find BlackBerry Messenger Icon

Hi everyone,

Im gettin really frustrated now because i have searched EVERYWHERE for the blackberry messenger icon and i cant find it anywhere! Ive uninstalled, reinstalled, checked everywhere. Ive done my research on the internet and yet i still cant find the icon! I dont have an instant messenger folder either?

I hope someone can help me out with this i would really appreciate it!!

Thanks in advanced.

Steve

Originally Posted by magsiii

Hi everyone,

Im gettin really frustrated now because i have searched EVERYWHERE for the blackberry messenger icon and i cant find it anywhere! Ive uninstalled, reinstalled, checked everywhere. Ive done my research on the internet and yet i still cant find the icon! I dont have an instant messenger folder either?

I hope someone can help me out with this i would really appreciate it!!

Thanks in advanced.

Steve

Have you checked your download folder, applications, etc?

Have you checked to see if it's hidden? from app screen...BB button, then "show all".

Is it showing in your applications menu?

btw...what theme are you using?

BTW Steve...I changed the title to your thread so more members might "chime in" to help.

Hi Orio thanks for the replying!

Yep ive checked all folders, hidden included! When i go to Advanced Options < Applications

It does say that it is installed but i just cant find it anywhere!

Any more options to try Orio??

Originally Posted by magsiii

Hi Orio thanks for the replying!

Yep ive checked all folders, hidden included! When i go to Advanced Options < Applications

It does say that it is installed but i just cant find it anywhere!

Any more options to try Orio??

Have you tried battery pull ?

what theme are you using ?

Have you clicked "show all" and THEN checked every folder, app screen, etc....

Also...check to make sure your Instant Messenger" folder isn't hidden.

Yep Orio i have tried everything that you have suggested mate

I dont know what theme im using though mate?

Originally Posted by magsiii

Yep Orio i have tried everything that you have suggested mate

I dont know what theme im using though mate?

Very Odd...

What OS are you running ? ...go to options > about.

Im running v4.6.0.92 I take it thats what your asking mate lol?

Originally Posted by magsiii

Im running v4.6.0.92 I take it thats what your asking mate lol?

Bingo....
Are you trying to use BlackBerry Messenger 5.0?

Sorry Orio...Had to do it...

magsiii, Orio will take good care of you....
He'll get you worked out...

Originally Posted by magsiii

Im running v4.6.0.92 I take it thats what your asking mate lol?

You are running a pretty old OS...depending on your carrier, there are newer ones available...(see our download tab top of page). I would think you would have an instant messaging folder, and would try to download a free theme..(see our theme forum), and see if an instant messaging folder appears, and if BBM is inside. I will put in a "help request" for you to see if any of the other Staff here has any other ideas...try what I suggested, if you want, and keep an eye on this thread as others should respond.

Yeh i am Orio lol What shall i do now

Your gettin me all excited now lol

Originally Posted by magsiii

Yeh i am Orio lol What shall i do now

Your gettin me all excited now lol

The consensus is you need to update your OS to run BBM 5.0

check this out first...http://www.blackberryos.com/forums/b...es-videos.html

Then check out DOWNLOAD tab at the top of the page..got to your specific device, and carrier, and download new OS.

READ and understand the tutorial...and follow the steps,( don't skip any) and you should be fine.

Good luck !!!

I would just like to say a HUGE thanks for helping me solve my problem im a happy boy again lol

Really appreciate!!!

Thanks again!!!

Steve!!:biggthumpup:

Originally Posted by magsiii

I would just like to say a HUGE thanks for helping me solve my problem im a happy boy again lol

Really appreciate!!!

Thanks again!!!

Steve!!:biggthumpup:

Did everything work out fine? GREAT !!! :arms: