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  1. #1
    malagasy is offline BlackBerryOS Noobie
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    Pending (waiting for authorization) and undelivered messages

    Hi,
    I live in Australia and keep having major problems with BBM. A few days ago, I decided to rest my bb to factory default to solve the issue and well, since then, it's been problems after problems.

    I've been trying to add my friends again. They can add me but on my side, it says PENDING (waiting for authorization).

    I've added a guy from Australia today (since all my contacts are overseas) and it works fine...don't know if it's luck or just that my BBM works with Australia only.

    I have a data plan for BB.

    I just talked to my sister (in france)...she is the only one i've been able to add on my contact list. She can receive my messages but all the messages she sends stay undelivered.

    I have installed the last BBM version, I have resend the service books.

    I really don't understand what is happening ?!?

    Can someone help ?
    What can i do ?



  2. #2
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
    Join Date
    Apr 2009
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    ohio
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    ch me then
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    9550 Storm 2
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    Quote Originally Posted by malagasy View Post
    Hi,
    I live in Australia and keep having major problems with BBM. A few days ago, I decided to rest my bb to factory default to solve the issue and well, since then, it's been problems after problems.

    I've been trying to add my friends again. They can add me but on my side, it says PENDING (waiting for authorization).

    I've added a guy from Australia today (since all my contacts are overseas) and it works fine...don't know if it's luck or just that my BBM works with Australia only.

    I have a data plan for BB.

    I just talked to my sister (in france)...she is the only one i've been able to add on my contact list. She can receive my messages but all the messages she sends stay undelivered.

    I have installed the last BBM version, I have resend the service books.

    I really don't understand what is happening ?!?

    Can someone help ?
    What can i do ?
    Can you browse the internet? amd who is your carrier?

  3. #3
    malagasy is offline BlackBerryOS Noobie
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    Quote Originally Posted by jnepsa View Post
    Can you browse the internet? amd who is your carrier?
    yes, i can browse the internet, receive email on my bb, i can send message using PIN but BBM is playing up major !

    Any solution ?



  4. #4
    locutus is offline BlackBerryOS Inspired
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    Feb 2010
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    Have you tried to reinstall BBM?

  5. #5
    malagasy is offline BlackBerryOS Noobie
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    Quote Originally Posted by locutus View Post
    Have you tried to reinstall BBM?
    YEP, several times...i've tried 4.7 and well, the last one, .57

    Could it be a set-up of permissions problem ?



  6. #6
    malagasy is offline BlackBerryOS Noobie
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    I just even tried adding myself on BBM (inviting my own PIN). I received a request in 2 sec, accepted it and got myself as a contact 2 sec later.

    All the messages i send are received properly (well, by myself !).

    What the hell is happening ?

  7. #7
    sunkast Guest
    I think you and your friends need to start clean. Make sure you have no contacts added. Remove any that you have added. Then make sure your friend have deleted you as a contact. After that, try adding.

  8. #8
    malagasy is offline BlackBerryOS Noobie
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    Quote Originally Posted by sunkast View Post
    I think you and your friends need to start clean. Make sure you have no contacts added. Remove any that you have added. Then make sure your friend have deleted you as a contact. After that, try adding.
    Done as well. :-s !
    What I've tried so far...
    - Reinstall fresh bb software
    - delete all contacts and ask my contacts to delete me.
    - start adding people using 4.7 (didn't work so back to delete pending requests)
    - install version .57
    - add people again
    - checked if firewall is on.

    Only managed to add people in australia without any trouble. All overseas aren't working.

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