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  1. #9
    sunkast Guest
    Quote Originally Posted by malagasy View Post
    Done as well. :-s !
    What I've tried so far...
    - Reinstall fresh bb software
    - delete all contacts and ask my contacts to delete me.
    - start adding people using 4.7 (didn't work so back to delete pending requests)
    - install version .57
    - add people again
    - checked if firewall is on.

    Only managed to add people in australia without any trouble. All overseas aren't working.
    Call your carrier and ask them to transfer you to a BlackBerry tech... Something fishy is going on if none of those worked.



  2. #10
    Join Date
    Apr 2010
    Device
    Blackberry Bold 9000
    Posts
    1
    malagasy - i have the EXACT SAME problem as you do. i'm located in london, and i cannot add anyone else who is not in the uk! ive called up my service provider, done a reinstall of the BB operating system, reinstall of my BBM - both using the BB app world and when connected to the computer, readded all my contacts, resent the service book, done a zillion battery pulls, added by pin by email deleted and readded and linking the pins and emails to the blackberry contact, got another friend with my same service provider to add that same friend - and it worked for him but still not for me.........

    i'm so so so annoyed. have you been able to find any solutions yet???

  3. #11
    Join Date
    Sep 2009
    Location
    Kitchener
    PIN
    Bell
    Device
    Z10
    OS
    10.0.10.85
    Posts
    545
    Quote Originally Posted by malagasy View Post
    Done as well. :-s !
    What I've tried so far...
    - Reinstall fresh bb software
    - delete all contacts and ask my contacts to delete me.
    - start adding people using 4.7 (didn't work so back to delete pending requests)
    - install version .57
    - add people again
    - checked if firewall is on.

    Only managed to add people in australia without any trouble. All overseas aren't working.
    Quote Originally Posted by suwan View Post
    malagasy - i have the EXACT SAME problem as you do. i'm located in london, and i cannot add anyone else who is not in the uk! ive called up my service provider, done a reinstall of the BB operating system, reinstall of my BBM - both using the BB app world and when connected to the computer, readded all my contacts, resent the service book, done a zillion battery pulls, added by pin by email deleted and readded and linking the pins and emails to the blackberry contact, got another friend with my same service provider to add that same friend - and it worked for him but still not for me.........

    i'm so so so annoyed. have you been able to find any solutions yet???
    Have either one of you checked our permissions for both the core applications and system software? If the are not both set to allow, change so all fields are set to allow, then then recheck your bbm permissions and make sure they are all set to allow as well.



  4. #12
    Join Date
    May 2010
    Device
    pearl
    Posts
    2

    BBM not working intl. either

    I am having the same issue. US bbm, not connecting to UK or French (both orange) bbm. I can send messages, but they never appear as read on my phone and friends in Europe can not reply.

    Any thoughts? And joshjamie can you please explain the authorisations in post 11. I do not understand what to do.
    Last edited by rgw; 05-03-2010 at 10:14 AM.

  5. #13
    Join Date
    Sep 2009
    Location
    Kitchener
    PIN
    Bell
    Device
    Z10
    OS
    10.0.10.85
    Posts
    545
    Quote Originally Posted by rgw View Post
    I am having the same issue. US bbm, not connecting to UK or French (both orange) bbm. I can send messages, but they never appear as read on my phone and friends in Europe can not reply.

    Any thoughts? And joshjamie can you please explain the authorisations in post 11. I do not understand what to do.
    Go to options,
    Applications,
    Core,
    Highlight Blackberry core applications and hit the bb menu button then edit permission.
    Change all pull down options to allow then save.
    Highlight the Blackberry system software and hit the bb menu button then edit permissions
    Change all pulldown options to allow then save.
    Go to addon applications and highlight bb messenger, hit the bb menu button, edit default permissions,
    Change all pull down options to allow and save.

    Exit applications



  6. #14
    Join Date
    May 2010
    PIN
    310A17EA
    Device
    9550
    OS
    5.0
    Posts
    2
    Quote Originally Posted by joshjamie View Post
    Go to options,
    Applications,
    Core,
    Highlight Blackberry core applications and hit the bb menu button then edit permission.
    Change all pull down options to allow then save.
    Highlight the Blackberry system software and hit the bb menu button then edit permissions
    Change all pulldown options to allow then save.
    Go to addon applications and highlight bb messenger, hit the bb menu button, edit default permissions,
    Change all pull down options to allow and save.

    Exit applications
    Posted via mobile device

  7. #15
    Join Date
    Feb 2010
    Location
    Illinois
    PIN
    333C8F0F
    Device
    Z10/PB32
    OS
    10.1.2009/2.1.0.840
    Carrier
    Verizon
    Posts
    280
    You should make sure they delete you too. I've had problems with that before. I've also had double contacts. But make sure you both delete eachother before one tries to add. I hope that helps you out.
    Posted via mobile device

  8. #16
    Join Date
    May 2010
    Device
    pearl
    Posts
    2
    Thank you both for input. However, I still can not get it to work. Maybe there is some sort of issue with the networks in some European countries and a US phone.

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