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  1. #25
    Join Date
    May 2009
    Location
    Manitoba
    PIN
    30888EAE
    Device
    Storm 9530
    OS
    .591
    Posts
    92
    I did move it and put it on my desktop in a folder I called BB Backups so I could keep track of them all.

    Olta yes I did check off the hidden files and folders as well. Maybe I will start again from the beginning and see if I missed a step. GREAT VIDEO!

    Bryan, could I have lost the file because I cut and copied it elsewhere? UGH!
    This learning curve is steep. haha.

    ~t



  2. #26
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by tamara View Post
    I did move it and put it on my desktop in a folder I called BB Backups so I could keep track of them all.

    Olta yes I did check off the hidden files and folders as well. Maybe I will start again from the beginning and see if I missed a step. GREAT VIDEO!

    Bryan, could I have lost the file because I cut and copied it elsewhere? UGH!
    This learning curve is steep. haha.

    ~t
    No that is what I do and the pin folder is missing from your BB Backups folder?

  3. #27
    Join Date
    May 2009
    Location
    Manitoba
    PIN
    30888EAE
    Device
    Storm 9530
    OS
    .591
    Posts
    92
    Ya, the only PIN folder in there is from the one device I took back yesterday. My new PIN isn't anywhere to be found.



  4. #28
    Join Date
    May 2009
    Location
    Manitoba
    PIN
    30888EAE
    Device
    Storm 9530
    OS
    .591
    Posts
    92
    I am going to try rebooting my computer. Hasn't been rebooted for a few days. I am using my work pc for everything BB right now as my cd drive isn't working at home right now. Hopefully have that fixed up this weekend...so I am also in stealth mode here..hehehe I'll try rebooting and get back to you.

  5. #29
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by tamara View Post
    Ya, the only PIN folder in there is from the one device I took back yesterday. My new PIN isn't anywhere to be found.
    Wait I am confuzzled? Why do you have a pin folder for your new phone? You shouldn't have anything on there yet correct? If you did already restore your old 3rd party apps from your original phone and are now trying to make a back up for your new phone. You need to send your old pin folder to a zip file and then try again.



  6. #30
    Join Date
    May 2009
    Posts
    2,386
    tamara, if you havent added any 3rd party apps since you changed phone you can just use the backup from your old phone.

  7. #31
    Join Date
    May 2009
    Location
    Manitoba
    PIN
    30888EAE
    Device
    Storm 9530
    OS
    .591
    Posts
    92
    ok did that Bryan, still nothing? Can I delete the old file completely if I have already reloaded all my apps?

  8. #32
    Join Date
    Mar 2009
    Location
    Boise
    Posts
    8,535
    Quote Originally Posted by tamara View Post
    ok did that Bryan, still nothing? Can I delete the old file completely if I have already reloaded all my apps?
    Yes if you have already downloaded your apps to your phone you can delete that old pin number. Then try a back up again

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