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  1. #25
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Added Windows 7 instructions to original post.



  2. #26
    Join Date
    Jan 2012
    Location
    SC,USA
    PIN
    2AB19A57
    Device
    Z10
    OS
    10.2.1.641
    Carrier
    AT&T
    Posts
    7
    wow! just tried this and as soon as deleted the last vendor file,the upgrade poped up on my BB Desktop! thanks for the info,you are great!!!!!!

  3. #27
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by tw820 View Post
    wow! just tried this and as soon as deleted the last vendor file,the upgrade poped up on my BB Desktop! thanks for the info,you are great!!!!!!
    You're welcome! This is probably the most common issue to why users can't seem to update.



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