Thread: How To search for & delete your vendor.xml file.

Thanks for this tip. I use to come across this issue often

Funny how this seems like such a basic task to many, but if you've never dealt with it before, it can elude you.
Is this something we can add to the "how-to" section?
There are several "basic" tasks such as this that can be a real problem for our less experienced members, and if the steps were spelled out, it would make the experience much easier for all.

i am running a window 7 operating system, how do i search for the vendor.xml file, at the search field?

Originally Posted by luchi

i am running a window 7 operating system, how do i search for the vendor.xml file, at the search field?

To find BlackBerry Vendor.xml files in Windows 7...

( C: )... Program Files(x86)... Common Files... Research In Motion... App Loader...

( C: )... Users... (your user directory)... App Data... Roaming... Research In Motion... BlackBerry... Loader XML...

To search from the field entry just go to C: drive and type vendor.xml in search field. It may take a bit to search if you haven't indexed your C: drive.

Added Windows 7 instructions to original post.

wow! just tried this and as soon as deleted the last vendor file,the upgrade poped up on my BB Desktop! thanks for the info,you are great!!!!!!

Originally Posted by tw820

wow! just tried this and as soon as deleted the last vendor file,the upgrade poped up on my BB Desktop! thanks for the info,you are great!!!!!!

You're welcome! This is probably the most common issue to why users can't seem to update.