Windows 7 USB issue ( RESOLVED ) DM not detecting
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Thread: Windows 7 USB issue ( RESOLVED ) DM not detecting

  1. #1
    bmerdinian is offline BlackBerryOS Gifted
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    Thumbs up Windows 7 USB issue ( RESOLVED ) DM not detecting

    After struggleing with the VISTA and Windows 7, not sleeping nights to figure why Vista and 7 were the only ones that were brikcing my phones. finally this battle came to an end. Read below for the FIX!!!! I was bricking every phone that tried to update the OS wiht Windows 7 and Vista. DM now runs way better than ever!!!!!!!

    and you are WELCOME.


    Method 1

    *For Microsoft Windows Vista (and windows 7)
    Click Start, and type device manager in the Start Search box.
    Click Device Manager in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
    In the Device Manager dialog box, expand Universal Serial Bus controllers.
    Right-click USB Root Hub, and then click Properties.
    In the USB Root Hub Properties dialog box, click the Power Management tab.
    Remove the check from the Allow the computer to turn off this device to save power check box
    .Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager.


    Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

    Check Thumbnail, highlited: Open Deivce manager, Double click on Universal Serial Bus controler at teh bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...

    Method 2

    *You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
    You might want to disable this feature for server products where power management is not important or required.
    *To disable the Selective Suspend feature, follow these steps:
    Click Start, and then click Run.
    Note If you are running Windows Vista, click Start, and then use the Start Search box.
    Type regedit, and then click OK. Registry Editor opens.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
    If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
    On the Edit menu, point to New, and then click DWORD.
    Type DisableSelectiveSuspend, and then press ENTER.
    On the Edit menu, click Modify.
    In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.
    Attached Thumbnails



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    Attached Thumbnails Attached Thumbnails Windows 7 USB issue ( RESOLVED ) DM not detecting-high2.jpg   Windows 7 USB issue ( RESOLVED ) DM not detecting-high.jpg  
    Last edited by bmerdinian; 04-04-2009 at 10:54 AM.




  2. #2
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
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    For Microsoft Windows Vista and Windows 7

    Quote Originally Posted by bmerdinian View Post
    After struggleing with the VISTA and Windows 7, not sleeping nights to figure why Vista and 7 were the only ones that were brikcing my phones. finally this battle came to an end. Read below for the FIX!!!! I was bricking every phone that tried to update the OS wiht Windows 7 and Vista. DM now runs way better than ever!!!!!!!

    and you are WELCOME.


    Method 1

    *For Microsoft Windows Vista (and windows 7)
    Click Start, and type device manager in the Start Search box.
    Click Device Manager in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
    In the Device Manager dialog box, expand Universal Serial Bus controllers.
    Right-click USB Root Hub, and then click Properties.
    In the USB Root Hub Properties dialog box, click the Power Management tab.
    Remove the check from the Allow the computer to turn off this device to save power check box
    .Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager.


    Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

    Check Thumbnail, highlited: Open Deivce manager, Double click on Universal Serial Bus controler at teh bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...

    Method 2

    *You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
    You might want to disable this feature for server products where power management is not important or required.
    *To disable the Selective Suspend feature, follow these steps:
    Click Start, and then click Run.
    Note If you are running Windows Vista, click Start, and then use the Start Search box.
    Type regedit, and then click OK. Registry Editor opens.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
    If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
    On the Edit menu, point to New, and then click DWORD.
    Type DisableSelectiveSuspend, and then press ENTER.
    On the Edit menu, click Modify.
    In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.
    Attached Thumbnails



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    Nice One bmerdinian !

  3. #3
    Brett Wyman is offline BlackBerryOS Master
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    Ya, I agree. Thanks for posting the fix.

  4. #4
    jlevy73's Avatar
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    Quote Originally Posted by bmerdinian View Post
    After struggleing with the VISTA and Windows 7, not sleeping nights to figure why Vista and 7 were the only ones that were brikcing my phones. finally this battle came to an end. Read below for the FIX!!!! I was bricking every phone that tried to update the OS wiht Windows 7 and Vista. DM now runs way better than ever!!!!!!!

    and you are WELCOME.


    Method 1

    *For Microsoft Windows Vista (and windows 7)
    Click Start, and type device manager in the Start Search box.
    Click Device Manager in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password or click Continue.
    In the Device Manager dialog box, expand Universal Serial Bus controllers.
    Right-click USB Root Hub, and then click Properties.
    In the USB Root Hub Properties dialog box, click the Power Management tab.
    Remove the check from the Allow the computer to turn off this device to save power check box
    .Repeat steps 1 through 4 for each USB Root Hub listed in the Device Manager.


    Under Power settings, check the 'USB settings' -> 'USB selective suspend settings' and make sure it is disabled.

    Check Thumbnail, highlited: Open Deivce manager, Double click on Universal Serial Bus controler at teh bottom, Double Click USB Root Hub, Click Power Management on top right, Uncheck Allow Power...

    Method 2

    *You can disable the USB Selective Suspend feature as a workaround by editing the registry. The USB device may become unresponsive because of a race condition in the Selective Suspend feature. The Selective Suspend feature suspends the USB device to efficiently maintain battery power by enabling the computer to turn off the USB device. However, sometimes this feature may not correctly wake up the USB device. Therefore, the USB device is unresponsive when you try to use it.
    You might want to disable this feature for server products where power management is not important or required.
    *To disable the Selective Suspend feature, follow these steps:
    Click Start, and then click Run.
    Note If you are running Windows Vista, click Start, and then use the Start Search box.
    Type regedit, and then click OK. Registry Editor opens.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\USB
    If the DisableSelectiveSuspend registry entry is present, double-click it. If it is not present, create the entry. To create the entry, follow these steps:
    On the Edit menu, point to New, and then click DWORD.
    Type DisableSelectiveSuspend, and then press ENTER.
    On the Edit menu, click Modify.
    In the Value data field, type 1 to disable the Selective Suspend feature, and then click OK.
    Attached Thumbnails



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    Nice post B this will come in handy for many!!!

  5. #5
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by jlevy73 View Post
    Nice post B this will come in handy for many!!!
    thanks man apprecaite it. Here to help .

  6. #6
    jlevy73's Avatar
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    Quote Originally Posted by bmerdinian View Post
    thanks man apprecaite it. Here to help .
    I know you spent a lot of time and that and save a lot of people the frustration. The other option of course is to just use XP lol

  7. #7
    Lunars Edge Design's Avatar
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    I bricked my phone on Windows 7 beta, wish I had this before. Atleast now I can use my windows 7 again, thanks.

  8. #8
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by jerde View Post
    I bricked my phone on Windows 7 beta, wish I had this before. Atleast now I can use my windows 7 again, thanks.
    ANytime, dont hesistate to ask anything else if you need help!!!

  9. #9
    pupp3t Guest
    thanks for the post bmerdinian

  10. #10
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by pupp3t View Post
    thanks for the post bmerdinian
    ANytime bro... anytime!!!!!!! 24/24 BBOS

  11. #11
    pupp3t Guest
    Quote Originally Posted by bmerdinian View Post
    ANytime bro... anytime!!!!!!! 24/24 BBOS
    haha food to hear.


    Did you check out the casino section? Its very addictive bro.

  12. #12
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by pupp3t View Post
    haha food to hear.


    Did you check out the casino section? Its very addictive bro.
    where? my chat doesnt open .. .i dunno why . in BBOS

  13. #13
    pupp3t Guest
    Quote Originally Posted by bmerdinian View Post
    where? my chat doesnt open .. .i dunno why . in BBOS
    heres the link.
    I suggest you dont use IE. Instead, use Firefox.

    Casino

  14. #14
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by pupp3t View Post
    heres the link.
    I suggest you dont use IE. Instead, use Firefox.

    Casino
    niceeeeeeeeeee

  15. #15
    pupp3t Guest
    Quote Originally Posted by bmerdinian View Post
    niceeeeeeeeeee
    LOL enjoy!!

  16. #16
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by jerde View Post
    I bricked my phone on Windows 7 beta, wish I had this before. Atleast now I can use my windows 7 again, thanks.
    WINDOWS 7 is good!

  17. #17
    doorules is offline BlackBerryOS Friend
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    on my third W7 build and never had any problems with DM in any of them

  18. #18
    bmerdinian is offline BlackBerryOS Gifted
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    Quote Originally Posted by doorules View Post
    on my third W7 build and never had any problems with DM in any of them
    This THREAD is for people having problems

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