How-To Recover A Nuked Blackberry - with Pictures
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  1. #1
    Neolantis's Avatar
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    How-To Recover A Nuked Blackberry - with Pictures


    Once again I will be taking you through a step by step process on how to fix your Blackberry if you ever “nuke” the darn thing.




    First thing I should do is define what a “Nuked” device is:

    A “Nuked” Blackberry is when it is stuck in a reboot loop. See Figure 1

    What the device does:
    It powers on with the hourglass display, it shuts off, and then it repeats this pattern over and over again.

    Pretty annoying little situation when you find yourself in it.
    Even when you plug it into your PC, it just won’t recognize the device.
    Nothing to worry about though, we will get you fixed up again in no time.

    Figure 1
    *Click the image for a full-size view*





    What is Required:
    1. Approximately 1 hour of time.
    2. You will need to have a copy of Blackberry Desktop Manager installed on your PC.
    3. You will need to have the Operating Software for your device installed on your PC.
    All OS's can be obtained in the BlackberryOS Downloads Tab.
    4. You need to be using a computer with a Windows operating system installed.





    The Process

    1. Do not connect your device to your PC. Leave it disconnected at this time.
    2. Close the Desktop Manager if it is running.
    3. Pull your battery from your phone but have the USB cord plugged into it and not the PC. See Figure 2

    Figure 2
    *Click the image for a full-size view*

    4. On your PC, navigate to X*:\Program Files\Common Files\Research In Motion\AppLoader

    If using Vista: navigate to X*:\Program Files (x86)\Common Files\Research In Motion\AppLoader

    * X is the Main Operating System Drive, In most cases it is C:\ See Figure 3



    Figure 3
    *Click the image for a full-size view*

    5. If you are installing an OS that is not from your carrier, delete the vendor.xml file before continuing. See the highlighted file in Figure 3.

    6. Double click on the Loader.exe file (looks like a miniature Blackberry phone), See Figure 4, then click Next.

    Figure 4

    7. You should now have a screen that looks like this. See Figure 5

    Figure 5
    *Click the image for a full-size view*

    Read this next section thoroughly before you continue.

    1. Referring to Figure 5, you will be looking at the Connection box.
    2. What you need to do is plug the device into your PC using the USB cable that is already attached to your device.
    When the connection box displays “USB-PIN: UNKNOWN” you will click NEXT to knock it out of the reboot loop that it’s in. See Figure 6

    Figure 6
    It may take you a few tries because you have to time it properly.


    Ok, you have been successful in interrupting the reboot loop…Congratulations!!!

    Be sure to put the battery back in when the wizard starts erasing/installing apps. Otherwise, if you do not put the battery back in before the device reboots to re-initialize, you'll lose the install you just performed and have to start again.

    All you have left to do now is follow the rest of the wizard and let it complete the installation of the operating system.

    If you need help with installation instructions, we have a full procedure here: All In One Guide - How To Upgrade Your Device - w/Pictures & Video

    We also have these instructions for advanced users in this thread: How To Recover A "Nuked" Berry (Advanced Users)



    Thanks for reading; I hope that these steps have helped you recover your device so you can continue on with your Blackberry addiction.





    Please do not copy & paste this guide outside of .com without my permission. Thank you
    Last edited by Neolantis; 02-02-2010 at 03:35 AM.
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  2. #2
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    Bravo Neo. Once again another fantastic how to. Thanks again!

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    Quote Originally Posted by jlevy73 View Post
    Bravo Neo. Once again another fantastic how to. Thanks again!
    Thank you sir

    By the way, I updated the thread that Olta put together.
    Last edited by Neolantis; 08-30-2009 at 02:15 PM.
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    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Nice job Neo! Very simple and easy to follow

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    tougeman is offline BlackBerryOS Friend
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    ok here is my dilema
    my storm is fixed on the black screen and the red light just comes on then off
    screen is always black
    desktop manager cant read it
    Last edited by tougeman; 10-18-2009 at 08:49 PM.

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    Quote Originally Posted by tougeman View Post
    ok here is my dilema
    my storm is fixed on the black screen and the red light just comes on then off
    screen is always black
    have you tried a battery pull

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    tougeman is offline BlackBerryOS Friend
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    yea i have
    i was trying to install the hybrid .238

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    tougeman is offline BlackBerryOS Friend
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    i even tried the usb things on this thread and all i get is com3
    nothing changes

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    I am a little confused// did you wipe your device first?

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    tougeman is offline BlackBerryOS Friend
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    i backed up my bb on desktop manager
    i backed up 3rd party apps
    then wiped phone
    then istalled the hybrid
    but after that i got a error then thats when it happen

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    Quote Originally Posted by tougeman View Post
    i backed up my bb on desktop manager
    i backed up 3rd party apps
    then wiped phone
    then istalled the hybrid
    but after that i got a error then thats when it happen
    what was the error? and have you tried to wipe the phone again? or try pulling the battery and putting it back in and then holding the return key

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    tougeman is offline BlackBerryOS Friend
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    well when i plug it in the usb nothing can read it
    i dont even get a menu screen is just black and just the red light
    lights up for a few sec then goes away and it just keeps doing it
    i tried to catch it but i been sitting in from of my com and nothing but COM3 i see

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    Quote Originally Posted by tougeman View Post
    well when i plug it in the usb nothing can read it
    i dont even get a menu screen is just black and just the red light
    lights up for a few sec then goes away and it just keeps doing it
    i tried to catch it but i been sitting in from of my com and nothing but COM3 i see
    hmm.. this is odd. you may have to get this one replaced as it sounds that its a hardware problems.

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    tougeman is offline BlackBerryOS Friend
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    yea i was affraid of that well since is sunday
    ill give it a few tries if not then monday ill get it replaced

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    Quote Originally Posted by tougeman View Post
    yea i was affraid of that well since is sunday
    ill give it a few tries if not then monday ill get it replaced
    yea with your screen not even turning on there really isnt a way to judge where you are in the process.

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    tougeman is offline BlackBerryOS Friend
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    yes i knew when the screen stood black something wrong had happen
    and thanx for trying to help i appreciated
    Last edited by tougeman; 10-18-2009 at 09:36 PM.

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    Quote Originally Posted by tougeman View Post
    yes i knew when the screen stood black something wrong had happen
    and thanx for trying to help i appreciated
    yea.. and I am going to try and get some more help hear for you too.

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    Wirelessly posted

    Quote Originally Posted by tougeman
    well when i plug it in the usb nothing can read it
    i dont even get a menu screen is just black and just the red light
    lights up for a few sec then goes away and it just keeps doing it
    i tried to catch it but i been sitting in from of my com and nothing but COM3 i see
    Is it black with the hourglass in the middle? Or completely black?
    Click the Like button to thank me.
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  19. #19
    tougeman is offline BlackBerryOS Friend
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    completely black with the red light on then off

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    Is it plugged into the charger?
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