Thread: How-To Recover A Nuked Blackberry - with Pictures

Finally! Great article. I unfortunately experienced this just 2 weeks ago... frustrating!

Thanks for the post.

Originally Posted by AvonleaCM

Finally! Great article. I unfortunately experienced this just 2 weeks ago... frustrating!

Thanks for the post.

How did that ever work out for you? Did you end up getting a new device?

Hello, first of all I want to thank you for the nice tutorial.

But I am having a problem restoring it.
It comes to wait for device initialization then a popup appearss and it says "Connection Prompt", my device was disconnected somehow, I tried it at 3 pc's and it all the pc's gave the same problem, I have a blackberry bold 9000 and I am sure that is it nuked.

I made a printscreen:
http://i55.tinypic.com/nz3k0g.png

The things I tried after the error:
I tried to pull out the battery, and the usb cable, then I put the usb cable back in it and the battery, but it didn't worked.
I also have 2 batterys, 1 new battery I bought, but that one doesn't work either. So it is not a battery problem.

Hope someone can help!

Welcome to the forum Darkwa,

Have you tried a different USB port? Have you tried a different USB Cable?

My phone says there is no memory space available and freezes for days on end. It has been stuck on the blackberry loading screen at start up with a full bar and wont turn on completely. I have deleted apps to free up space (when I could get it to turn on fully) but by the end of the day it was out of memory space and the phone would start freezing again. How do I get my phone to work?

Originally Posted by tashamoonie

My phone says there is no memory space available and freezes for days on end. It has been stuck on the blackberry loading screen at start up with a full bar and wont turn on completely. I have deleted apps to free up space (when I could get it to turn on fully) but by the end of the day it was out of memory space and the phone would start freezing again. How do I get my phone to work?

Seems like you need to wipe your device and then load the lastest official OS for your device. Go to our Resource Center as we have plenty of How-To tutorials on how to do this... Resource Center

Originally Posted by Joseph Jerde

Seems like you need to wipe your device and then load the lastest official OS for your device. Go to our Resource Center as we have plenty of How-To tutorials on how to do this... Resource Center

How would I back my phone up before wiping my phone?

After I click [ok] because I don't have a password nothing happens..

Originally Posted by tashamoonie

How would I back my phone up before wiping my phone?

After I click [ok] because I don't have a password nothing happens..

http://www.blackberryos.com/forums/b...es-videos.html

Thanks Guys

Originally Posted by th0pek

Thanks Guys

Your welcome, be sure to let us know how it goes.

so i've got a 8900 curve thats been nuked ( i think) ive downloaded the original OS for my carrier, rogers. but when i get to the stage that the ap loader is supposed to recognize it an instal it, it wont. I've tried pulling the battery. if i plug it into the computer it connects and disconnects often on its own without the battery if i try to instal upgraded os.
Also when i plug it into USB i don't get a "unknown usb" i get USB Pin:..... but the app loader still stops it from rebooting all the time when i plug in the battery it keeps it going. but the main problem is that the ap loader cannot find / recognize the OS to instal any ideas?
Thanks

**revision

it found it, but no matter what now it always says that the "application loader was unable to connect with your device...." it always happens while "Reconnecting to the JVM". the battery works fine i tested it in another Blackberry, so i am haveing a difficult time trying to troubleshoot what the issue could be

I've followed the steps in this document (thank you btw!), to no avail.

I'm first presented with a dialog box, which asks me to select the connection. My PIN is populated, battery is out.

Next, I'm presented with a dialog box, prompting me for my password.

After entering my password and clicking "next", I get a third dialog box:

"A connection to the device could not be established. Please ensure that the device is properly connected to the cradle or USB cable, and that the cradle or USB cable is connected securely to your computer. Also ensure that the device has completed any startup operations. Then run the Application Loader Wizard again."

Any ideas?

thanks for this tutorial. but heres what ive done

wipe the bb using jL_cmder 9.0
i got my BB error 507 then when it was in state of error 507
i plug off usb and battery
kill the DM with the windows task manager coz when i right click the DM on my taskbar it has no exit button
start apploader with no vendor i notice that the DM was started again so i kill it in the task manager
i click next
then the conection was blank. then i plug my usb without the battery i noticced again that the DM was starting i just ignore it then i saw the usbpin:ABCDEF i click next
choose application then
plug battery in then next
then it start installing
now i have my new OS 5.0 above.. thanks for this forum.. it really help my after two hours of of finding how to fix the reboting when installing the OS and fix my phone.. thanks ALL and for this website

i followed all the steps but why isnt the connection still apearing in that box???

Originally Posted by ak88

i followed all the steps but why isnt the connection still apearing in that box???

You may have to do it several times...it will eventually work

Help! My storm is doing everything this describes & I've followed the steps. 2 things are different though. My connection box doesn't say "USB-PIN: UNKNOWN" it actually has my pin number. Then it says "Connecting to the device (JVM)..." and then quickly changes to "Connecting to the device (ARM)..." It then brings up a box that says Device Application Selection but it doesn't have anything in it & says
"The BlackBerry Desktop Software does not have BlackBerry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator." I backed up my phone 1 month ago after downloading the most recent Desktop Manager. Any ideas or am I just out of luck?

Originally Posted by thuff

Help! My storm is doing everything this describes & I've followed the steps. 2 things are different though. My connection box doesn't say "USB-PIN: UNKNOWN" it actually has my pin number. Then it says "Connecting to the device (JVM)..." and then quickly changes to "Connecting to the device (ARM)..." It then brings up a box that says Device Application Selection but it doesn't have anything in it & says
"The BlackBerry Desktop Software does not have BlackBerry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator." I backed up my phone 1 month ago after downloading the most recent Desktop Manager. Any ideas or am I just out of luck?

Have you installed the OS to your computer first?

Yes. Does it matter where exactly it's installed?

Originally Posted by thuff

Yes. Does it matter where exactly it's installed?

Pl note the steps again :-
1. Installed OS for ur device on ur PC.
2. Use BBSAK to Wipe the device.
3. Then follow the steps described in this post to get a working BB.
Thanks