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  1. #97
    Join Date
    Nov 2012
    PIN
    31051B15
    Device
    9530
    OS
    5.0
    Posts
    5
    Thanks for all the info, but mine REFUSES to accept any software! I have tried BBSAK, which after about 40 tries, refuses to see my phone. I have done all the necessary described in this thread....nothing! To me it seems as if my phone was wiped, when I sent it in for "repairs" and was told it would not load software. I refused to accept that it could not be fixed and wanted to load new software, but no matter what I try....

    My observation are as follow:

    • BBSAK does not connect to my phone...WTF!
    • DT sees my phone for what it is :BB9530 goes through the motions but refuses to load, battery in or out. Screen stays black, just red light.
    • I cannot get the Apploader to give me the message :USB: Unknown. I get USB:31051B15, which is the pin of the phone. I've tried pulling the battery, inserting USB and clicking next simultaneously, etc many, many times....
    • I have done the command prompt... C:\.....RIM...\No JVM...etc. Nothing
    • All I get when trying to force the Apploader is "Cannot load...etc....." Image attachedHow-To Recover A Nuked Blackberry - with Pictures-untitled-jpg


    What remains, apart from smashing the unit against a brick wall?!

    p.s. I bought the unit in Dubai (reconditioned, I think....) and it worked perfectly for 2 - 3 months. One day I just got the dreaded "error 507 reload software" message and since then no amount of forcing would allow me to reload the OS....
    Last edited by wynandd; 11-27-2012 at 06:35 AM.



  2. #98
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    This means you have not downloaded and installed a device os to your pc. Device os's are downloaded and installed separately from the desktop software. Click the downloads tab at the top and download and install an os to your pc. Or, if you have installed an os, you have the wrong device model os installed or have not deleted the vendors.xml file from your system.

  3. #99
    Join Date
    Nov 2012
    PIN
    31051B15
    Device
    9530
    OS
    5.0
    Posts
    5
    Quote Originally Posted by BBSuperAbuser View Post
    This means you have not downloaded and installed a device os to your pc. Device os's are downloaded and installed separately from the desktop software. Click the downloads tab at the top and download and install an os to your pc. Or, if you have installed an os, you have the wrong device model os installed or have not deleted the vendors.xml file from your system.
    Vendors.XML file gone, OS I got is 5.0 All languages for 9530

    - - - Updated - - -


    Some screen shots of what I have and messages I get when trying to load new OS:

    1. BBSAK message and screen with phone attached via USB directly (in all instances) to PC
    How-To Recover A Nuked Blackberry - with Pictures-untitled-jpg

    2. RIM directory sans Vendor.XML, as you can see...
    How-To Recover A Nuked Blackberry - with Pictures-rim1-jpg

    3. Application loader Wizard picking up phone ready to load OS
    How-To Recover A Nuked Blackberry - with Pictures-rim3-jpg

    4. Screenshot of OS I have installed on my PC, downloaded from RIM site
    How-To Recover A Nuked Blackberry - with Pictures-rim4-jpg

    5. Screenshot of Application loader with empty directory. Not picking up that I have OS installed on PC. I tried to point the Apploader to the files on my PC, but all I get is "Not compatible with your device"
    How-To Recover A Nuked Blackberry - with Pictures-rim5-jpg

    PLEASE help! What am I doing wrong?
    Last edited by wynandd; 11-27-2012 at 08:49 AM.



  4. #100
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Hello Wynandd, a couple tips that may help you in installing the OS...

    1. When you open up the loader.exe, right click on icon and select "Run As Administrator"
    2. Sometimes getting BBSAK to recognize a device can be tricky. Try unplugging USB while the program is open and re-plugging it back in. Or try opening the program first and then plug in device. I remember I had issues once with this.
    3. Sometimes there are two vendor.xml files that need deleted. See here... How To search for & delete your vendor.xml file.

    Keep us posted if you are able to make progress.

  5. #101
    Join Date
    Nov 2012
    PIN
    31051B15
    Device
    9530
    OS
    5.0
    Posts
    5
    Just a question, is the BB USB cable proprieratory, or do can I use any USB that fits BB??



  6. #102
    Join Date
    Feb 2009
    Location
    Phoenix, AZ
    Device
    BlackBerry Z10
    OS
    10.0.9.2743
    Carrier
    Verizon
    Posts
    7,929
    Quote Originally Posted by wynandd View Post
    Just a question, is the BB USB cable proprieratory, or do can I use any USB that fits BB??
    You can use any micro usb cable.

  7. #103
    Join Date
    Feb 2010
    Location
    West Virginia, USA
    PIN
    2AC197
    Device
    Zed10, PlayBook
    OS
    Z10STL100-3/10.1.0.2
    Carrier
    AT&T
    Posts
    260
    did you run the installer for the os? the screen shot shows the os installer.

    Also, are you positive you have a 9530?
    Last edited by BBSuperAbuser; 11-28-2012 at 10:07 PM.

  8. #104
    Join Date
    Dec 2012
    PIN
    2561ab41
    Device
    9000
    OS
    4
    Posts
    1

    sorry

    hi, just a question.... i just tried updating my blackberry 9000 with os5. it got stuck in the last part and it wont complete the process. worst is it wont turn itself on saying it has no more os. what can i do to fix this? please help

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