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  1. #401
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Torch 9800
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    I have found that some releases actually have two vendor XML files. I had to do a search, which included hidden files, before I could locate all vendor files. Give that a try and delete all vendor files located. Also, make sure that ALL previously downloaded OS files have been deleted. I they have not been deleted, you will have nothing but problems.



  2. #402
    aaksha1994 is offline BlackBerryOS Noobie
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    9810
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    unable to update to7.1 os

    Quote Originally Posted by ghostryder View Post
    I have found that some releases actually have two vendor XML files. I had to do a search, which included hidden files, before I could locate all vendor files. Give that a try and delete all vendor files located. Also, make sure that ALL previously downloaded OS files have been deleted. I they have not been deleted, you will have nothing but problems.
    Even after unstalling other os unable to update as I try it shows that the update is available for blackberry service premium users only.
    Pls slove the issue.....
    Even the BBSQK is not able to find os.
    As it says no os found for your phone...

  3. #403
    roswellsix is offline BlackBerryOS Noobie
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    Curve 8520
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    I did all steps ..
    But when im already at the last step..
    There is no "restore app" button...??
    What now??



  4. #404
    spinrekkids's Avatar
    spinrekkids is offline BlackBerryOS Inspired Follow spinrekkids On Twitter Add spinrekkids on Facebook
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    Does your device PIN show in BBSAK as connected?

    If it does there is a backup/restore tab, in that tab there should be four choices


    • Backup Apps
    • Wipe Device
    • Load OS
    • Restore Apps


    Make sure your PIN is showing in BBSAK and device is connected and choose Restore Apps.

    It takes a few minutes (depending on how many apps are backed up) to restore and the device should reboot itself when it is complete.

  5. #405
    rngeek1966 is offline BlackBerryOS Enthusiast Follow rngeek1966 On Twitter Add rngeek1966 on Facebook Add rngeek1966 on Google+ Add rngeek1966 on Linkedin Visit rngeek1966's Youtube Channel
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    Useful information, thanks. Newshutr helped me upgrade my Bold 9930 to 7.1.0.402



  6. #406
    blue02 is offline BlackBerryOS Noobie
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    All In One Guide - How To Upgrade Your Device - with Pictures & Videos-ssddsf.jpg
    im also having the same issue followed all of the steps and right now my 9360 is stuck at 507 had installed the 7.1 and tried to run the loader and getting this message help please

  7. #407
    ToraxCefiro's Avatar
    ToraxCefiro is offline BlackBerryOS Gifted Follow ToraxCefiro On Twitter
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    Quote Originally Posted by blue02 View Post
    Click image for larger version. 

Name:	ssddsf.jpg 
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    im also having the same issue followed all of the steps and right now my 9360 is stuck at 507 had installed the 7.1 and tried to run the loader and getting this message help please
    Hello blue02 and welcome to
    I would suggest you uninstall the OS installed on your computer and leave the one you want for your smartphone.
    And are you sure that the OS installed on your computer matched your device?


    For example, the BlackBerry Device Software for the BlackBerry 9360 smartphone is installed on the computer, but the computer is connected to a smartphone from other BlackBerry Curve series.


    This situation typically occurs if the BlackBerry smartphone is updated and connected to the computer before the necessary BlackBerry Device Software is installed on the computer.

    Hope this helps

  8. #408
    Tacticoolness's Avatar
    Tacticoolness is offline BlackBerryOS Enthusiast
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    What is the Vendor Xml in apploader and why do I have to Delete it? I have a BB9810 7.0. and Figured out how to upgrade to 7.1 But First I wanna know what the Vendor is all about will it Delete certain AT&T apps? For instanse I have AT&T Navigator and I Love it Will I Lose it

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