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  1. #345
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    grimreaper is offline BlackBerryOS Champion
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    Quote Originally Posted by Tloc View Post
    I followed each and every step as outlined in the procedure.... but after the BB apploader initiates the second screen says Identify Communication port and doesn't let me do anything... i want this so badly on my 9810 but can't get it to work ... ... some one please help me
    Sure I can help you Tloc, can you tell me what issue you're experiencing, and what OS build you're attempting to install.
    Have you deleted the vendor.xml file?



  2. #346
    Tloc is offline BlackBerryOS Friend
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    I am using windows 7 .... my bb torch 9810 has the 7 on it and i am trying to load version 7.1.0.205 on the torch ... please let me know another details that you need

  3. #347
    Tloc is offline BlackBerryOS Friend
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    yes i did erase the vendor.xml file ........ followed the instructions to the t ..... still i get on the screen which comes after i initialize the app loader and asks for the communication port ....



  4. #348
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    Quote Originally Posted by Tloc View Post
    yes i did erase the vendor.xml file ........ followed the instructions to the t ..... still i get on the screen which comes after i initialize the app loader and asks for the communication port ....
    Just install, update via Desktop Manager, it's so much easier.

  5. #349
    Tloc is offline BlackBerryOS Friend
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    So i just download the software on the computer ... install it on the computer and then upload it through BB desktop manager thats what you are telling me to do ....



  6. #350
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    Quote Originally Posted by Tloc View Post
    So i just download the software on the computer ... install it on the computer and then upload it through BB desktop manager thats what you are telling me to do ....
    yes, once you have installed Desktop Manager, plug in your device, please back up all data when prompted, and update OS.

  7. #351
    Tloc is offline BlackBerryOS Friend
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    Thank you ... will get back to you once i have done the needful and let you know how it worked out

  8. #352
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    Quote Originally Posted by Tloc View Post
    Thank you ... will get back to you once i have done the needful and let you know how it worked out
    Ok i should be around

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