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  1. #305
    Join Date
    Jan 2011
    Location
    South Africa
    Device
    9700
    OS
    6
    Carrier
    Vodacom
    Posts
    6
    Quote Originally Posted by ghostryder12 View Post
    Well that really is bad news. It surely must be a hardware issue then. Is your device still under warranty?
    Yes it is. By the way thanks for your help.



  2. #306
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Quote Originally Posted by RTM View Post
    Yes it is. By the way thanks for your help.
    That's good that warranty will take car of this problem.

    And I just wish it was easier than a warranty issue to repair, but at least it will be corrected.

    let us know how the replacement goes.

  3. #307
    Join Date
    Dec 2009
    Location
    jakarta
    PIN
    22267669
    Device
    9700
    OS
    6.0.0.668
    Posts
    4
    thank, good posting



  4. #308
    Join Date
    Oct 2011
    Posts
    2
    Lots of info about upgrade.thankes a lot.

  5. #309
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    your welcome
    Thanks for joining the forum!
    Quote Originally Posted by Piar View Post
    Lots of info about upgrade.thankes a lot.



  6. #310
    Join Date
    Oct 2011
    Device
    8530 curve
    Posts
    1
    Well, I tried this procedure about 10 times and it still flashes then goes back to its infinite rebooting loop... I'm not sure whats the real problem. I have a 8530 curve and this problem came about a month ago. D: Oh well. I guess I'll wait 3 more months for a new phone.

  7. #311
    Join Date
    Sep 2011
    Location
    Atlanta, GA
    PIN
    2807C231
    Device
    9900
    OS
    7
    Posts
    1
    I followed the direction to the letter but when i get to the place where it should show the new software it says there is none on this computer but when I look in my control panel its there. Can someone please help me. My phone has error 507 and i cant load the software that is on my computer

  8. #312
    Join Date
    Apr 2011
    Location
    Northern California
    Device
    Torch 9800
    OS
    6.0.0.706
    Carrier
    AT&T Death Star
    Posts
    980
    Quote Originally Posted by ej4life View Post
    I followed the direction to the letter but when i get to the place where it should show the new software it says there is none on this computer but when I look in my control panel its there. Can someone please help me. My phone has error 507 and i cant load the software that is on my computer
    OK, lets make sure where everything is.
    Once you have the 507 error code, you are ready to download the OS you want.
    Have you downloaded the OS that you want to upgrade to? If so, go to step 4 and follow from there. Make sure that all other OS that are not going to be used are removed as shown.
    Disconnect your device from the PC.

    Using your PC, navigate to your Control Panel, click on Add or Remove Programs and uninstall all instances of Blackberry DEVICESoftware. Do not uninstall Blackberry DESKTOP Software. (see picture)


    Now download the software of your choice that is compatible with your device.

    Install the operating software to your PC.

    Close Desktop Manager down if it is still open.

    Connect your device to the PC via your USB cable.
    Navigate to C:\Program Files\Common Files\Research In Motion\AppLoader (where C:\ is your main drive.)

    In Vista
    Navigate to C:\Program Files (x86)\Common Files\Research In Motion\AppLoader


    Scroll to the bottom of that window. You must delete the vendor.xml file if it is there.
    Scroll back up in the same window and:

    In Windows XP, double click the file named "Loader".

    Windows Vista/7: Right click the file named "Loader" and choose "Run as Administrator"

    Loader looks like a Blackberry phone.
    () This will start the install process.



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