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  1. #281
    yoesazel is offline BlackBerryOS Noobie
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    Jun 2011
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    onyx 2 aka bold 9780
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    6.0.0.480
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    1

    Thanks

    Thanks a lot............ very very usefull guides...... Thanks u.........



  2. #282
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    Apr 2011
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    Northern California
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    Torch 9800
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    6.0.0.706
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    AT&T Death Star
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    Quote Originally Posted by yoesazel View Post
    Thanks a lot............ very very usefull guides...... Thanks u.........
    Yes it is, and don't forget that it's here when you're going to upgrade your OS.

  3. #283
    sharath0007 is offline BlackBerryOS Noobie
    Join Date
    Apr 2011
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    21215069
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    Curve 8520
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    v5.0.0.681
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    HELP!!! when i start the loader it asks me the pasword and all but after that it instead of showing the list of softwares to be installed it tells "The Blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. please contact your wireless service provider or system administrator."

    I had installed the windhellas software version 5.0.0.509. Please help. have i bricked my phone its a bb curve 8520



  4. #284
    Youssef's Avatar
    Youssef is offline Forum Moderator Follow Youssef On Twitter Add Youssef on Facebook Add Youssef on Google+ Add Youssef on Linkedin
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    Mar 2011
    Location
    Cairo, Egypt
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    Z10-1
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    10.2.1.3247
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    Quote Originally Posted by sharath0007 View Post
    HELP!!! when i start the loader it asks me the pasword and all but after that it instead of showing the list of softwares to be installed it tells "The Blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. please contact your wireless service provider or system administrator."

    I had installed the windhellas software version 5.0.0.509. Please help. have i bricked my phone its a bb curve 8520
    Try to uninstall any OS installed on your PC except the one you're gonna install.If there is one OS which is the one you're gonna install,try to re-install it.


  5. #285
    flipward is offline BlackBerryOS Noobie
    Join Date
    Feb 2011
    Location
    Philippines
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    2736988F
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    Bold 9780
    OS
    6.0.0.570 (2534)
    Carrier
    Globe Telecom
    Posts
    4
    Hi! I think I'm screwed! I have done this before and now I don't know what's wrong. I wiped the OS from my bold 9700 (os6), after wiping, I now proceeded to installing a new OS, but loader.exe keeps telling me this message:

    "The Blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. please contact your wireless service provider or system administrator."

    I've downloaded 2 OS6 versions .570 and .650 both for 9700, but same message appears. I tried updating my friends BB9700 to OS6 but same message appears also! and now I have 2 9700 here with no OS! (both screens white) Please advise what to do because I don't know what I'm doing wrong.. Thank you.



  6. #286
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Phoenix, AZ
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    Quote Originally Posted by flipward View Post
    Hi! I think I'm screwed! I have done this before and now I don't know what's wrong. I wiped the OS from my bold 9700 (os6), after wiping, I now proceeded to installing a new OS, but loader.exe keeps telling me this message:

    "The Blackberry Desktop software does not have blackberry device software for the device you have connected to the computer. please contact your wireless service provider or system administrator."

    I've downloaded 2 OS6 versions .570 and .650 both for 9700, but same message appears. I tried updating my friends BB9700 to OS6 but same message appears also! and now I have 2 9700 here with no OS! (both screens white) Please advise what to do because I don't know what I'm doing wrong.. Thank you.
    I've seen this error myself. What I did was a little workaround. Your device should be able to recognize the last OS you had installed on your device. So what you can do is take the OS files from the new OS you want to install and copy them into the old OS folder that your device recognizes. It's like tricking your device into thinking it's the old OS when it's really the new OS. So the steps are...

    1 - Delete all OS files from the old OS folder.
    2 - Copy all new OS files into the old OS folder.
    3 - Then uninstall the new OS so that the old OS is the only OS on your computer.
    4 - Now try the Loader.exe again to install the new OS that is in the old OS folder.

    Let us know how it works for you.

  7. #287
    flipward is offline BlackBerryOS Noobie
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    Feb 2011
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    Philippines
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    2736988F
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    Bold 9780
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    6.0.0.570 (2534)
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    Globe Telecom
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    4
    Quote Originally Posted by Joe Jerde View Post
    I've seen this error myself. What I did was a little workaround. Your device should be able to recognize the last OS you had installed on your device. So what you can do is take the OS files from the new OS you want to install and copy them into the old OS folder that your device recognizes. It's like tricking your device into thinking it's the old OS when it's really the new OS. So the steps are...

    1 - Delete all OS files from the old OS folder.
    2 - Copy all new OS files into the old OS folder.
    3 - Then uninstall the new OS so that the old OS is the only OS on your computer.
    4 - Now try the Loader.exe again to install the new OS that is in the old OS folder.

    Let us know how it works for you.
    Hi! I don't think I still have the old OS files. And I also forgot what OS6 version I was in last time. Are there any other way? I can't figure out why it's not working anymore. Is this normal? I've upgraded 2 phones before and now this happens..

  8. #288
    flipward is offline BlackBerryOS Noobie
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    Feb 2011
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    Philippines
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    Bold 9780
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    6.0.0.570 (2534)
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    Globe Telecom
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    4
    All In One Guide - How To Upgrade Your Device - with Pictures & Videos-error.jpg This is the message that I'm getting everytime I run Loader.exe. I've updated my 9700 before from OS5 to OS6 and everything worked out fine but now this happens.

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