Thread: All In One Guide - How To Upgrade Your Device - with Pictures & Videos

Very explicit and lucid. The only thing preventing me from upgrading is fear!

My problem is this, the BBSAK just doesn't see my device. I've tried so many times to remove the USB to it still doesn't see it. I really want to wipe the phone cos it's got a lot of issues like phenomenal battery drain, bootup that takes forever and oh my favorite, the phone getting hot. So advice would really help

Originally Posted by tshai

My problem is this, the BBSAK just doesn't see my device. I've tried so many times to remove the USB to it still doesn't see it. I really want to wipe the phone cos it's got a lot of issues like phenomenal battery drain, bootup that takes forever and oh my favorite, the phone getting hot. So advice would really help

After plugging in your BlackBerry,Open Task Manager and end a process called " BBDevMgr.exe "
Then run BBSAK and all things should work properly and BBSAK should detect your device.

hi i just tried step 2 backing up my apps with bbsak but the program cant find my device. anyone got any tips how to fix that problem? thank you!!

if i upgrade my factory unlock phone ( torch 9810 os 7) with T-mobile firmware ( 7.1) is there any problem ??

Originally Posted by arshadyp

if i upgrade my factory unlock phone ( torch 9810 os 7) with T-mobile firmware ( 7.1) is there any problem ??

Hello arshadyp and welcome to

You can install any carrier's OS as long as it's for your BlackBerry Torch 9810 device, therefore, no problems

Also, just to let everyone know, it will not affect your device unlocked status, as some users, may think otherwise.

Thank you.

but i just follow the steps and nothing just happens , only i did not wipe my device , the os of the device still the same (7.0) , what is the problem ? what should i do now???

i've downloaded this file : t mobile 7.1.0.284
and installed it , but after opening the loader file nothing mentioned about device software , only shows apps that i've already have them !
and after installing , i got a message that says : your device software updated , but nothing happens , when i see device version in my phone , it's still the same as before

Originally Posted by arshadyp

i've downloaded this file : t mobile 7.1.0.284
and installed it , but after opening the loader file nothing mentioned about device software , only shows apps that i've already have them !
and after installing , i got a message that says : your device software updated , but nothing happens , when i see device version in my phone , it's still the same as before

Hello, arshadyp, you need to make sure that you uninstall any older previous OS' from your computer as well. This is so the loader will recognize only the new OS you just installed.

Originally Posted by Joe Jerde

Hello, arshadyp, you need to make sure that you uninstall any older previous OS' from your computer as well. This is so the loader will recognize only the new OS you just installed.

thank you , the problem is solved ,

Originally Posted by arshadyp

thank you , the problem is solved ,

Anytime, glad to help.

Hey Neo!

Does this work for BB 9900 also. cause I am uable to find the device after wipe and before re loading. Am I missing something

Thanks

Originally Posted by janakp

Hey Neo!

Does this work for BB 9900 also. cause I am uable to find the device after wipe and before re loading. Am I missing something

Thanks

Hi janakp and welcome to

Yes, this guide is applicable to all BlackBerry devices.
Can you kindly specify the issue you're having when you're updating your OS?
That way, we will be able to address the issue and resolve it the soonest time possible.

help me please , why happen like this ?



i cant connect the bold 9700 for upgrading .

Hi guys and thanks for the great work you're doing.

I'm having trouble install the os 7.1 on my new bold 9900. I have followed both the video and print instruction on this forum with both the Telenor and leaked versions and end up getting the same result. In the app loader wizard window, only google, wireless media sync and whatsapp (my app world installations so far) are showing and all have been designated "none" under 'Action".

My connection seems to be slow at the moment so I can't upload ascreenshot.

Can you help?

Originally Posted by Ery Ramlee

help me please , why happen like this ?



i cant connect the bold 9700 for upgrading .

Hello Ery Ramlee and Welcome to
Can you give us more information how you did you go about updating your device OS?

Originally Posted by akinpuddy

Hi guys and thanks for the great work you're doing.

I'm having trouble install the os 7.1 on my new bold 9900. I have followed both the video and print instruction on this forum with both the Telenor and leaked versions and end up getting the same result. In the app loader wizard window, only google, wireless media sync and whatsapp (my app world installations so far) are showing and all have been designated "none" under 'Action".

My connection seems to be slow at the moment so I can't upload ascreenshot.

Can you help?

Hi akinpuddy and Welcome to

If you did follow the instructions, I don't think you would encounter issues.
Did you delete your previous OS installed on your computer before doing the upgrade?

Let us know more details so we can further help you better

my apploader doesnt shows ano os.while i have installed two i.e. 7.1 and 7.0
but it dosent shows any os.even when i try with bbsak it tell no os found for your device.
i hava torch 9810 i tried both leaked as well as official but unable to detect..
please help......

Originally Posted by aaksha1994

my apploader doesnt shows ano os.while i have installed two i.e. 7.1 and 7.0
but it dosent shows any os.even when i try with bbsak it tell no os found for your device.
i hava torch 9810 i tried both leaked as well as official but unable to detect..
please help......

Hello aaksha1994, and welcome to

Sounds like you never deleted the vendor.xml file(s) , which prevents users from using another mobile carrier's OS.

Delete the vendor.xml file, restart the AppLoader, plug in your BlackBerry Torch 9810, and it will find your device, as well as show you the installed "local" OS

Thank you.

Originally Posted by grimreaper

Hello aaksha1994, and welcome to

Sounds like you never deleted the vendor.xml file(s) , which prevents users from using another mobile carrier's OS.

Delete the vendor.xml file, restart the AppLoader, plug in your BlackBerry Torch 9810, and it will find your device, as well as show you the installed "local" OS

Thank you.

even tried after deleting the vendor.xml in the apploader folder.
Now it started showing os 7.1 in the DM but as i try to update it tells Only premium service users can upgrade.....
i even tried by only opening the app loader but it shows my apps installed but no os..
plesae help.....