Cannot back-up 3rd party apps
i just had my storm replaced not what i wanted to do but i had to.
now when i try to back up 3 rd party apps it comes up with a fatal error code on dm. also widows media player doesn't see my phone. With old storm i had 2 windows that popped up so i could access media card and phone memory. With new one i cannot. i do have mass media enabled and dm recognises my phone. i am sure it is a setting somewhere but i just cannot find it. any help will be appreciated. Thank you