Cannot back-up 3rd party apps - Page 5
Page 5 of 5 FirstFirst ... 345
Results 81 to 100 of 100

Thread: Cannot back-up 3rd party apps

  1. #81
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    You are saying that you cannot generate another .alx file folder correct.




  2. #82
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Correct - it will not generate a new pin # folder, with the CODs, and the .alx inside.

  3. #83
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    So dntwnbberry,
    First of all I assume you are on a PC and not a Mac.
    If you look at My Computer located on your desktop while your device is connected via sync cable, do you see the two Blackberry Drive maps?

  4. #84
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Yes, on a PC, yes I get the 2 drive maps. I was having no problems like this before today. I have done this successfully in the past.

  5. #85
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    wonder if this could be the 2nd theme that Lyric packed into the hybrid? Will delete that and try again.

  6. #86
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Check to see that you have Auto Enable Mass Storage Mode When Connected set to YES
    Also see that Mass Storage Mode Support is set to ON

    Thank you

  7. #87
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Yes to both. But No to Media Transfer Protocol.

  8. #88
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Select Media Transfer Protocol to ON.
    Then try again.
    Thank you.

  9. #89
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Still same result. I am also noticing that this is somehow automatically turning my radio off each time...

  10. #90
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Yes..This is right. The DM will turn your radio off while trying to create an .alx

    You are looking in your hidden files and folders as well correct?

  11. #91
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Yes indeed.

  12. #92
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    List your 3rd party apps please...

  13. #93
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Docs to Go
    Facebook
    Google Maps
    Google Talk
    Quickpull
    Slacker
    Tiltris
    Viigo
    Visual Voice Mail (VZ)
    Appworld (if that counts as 3rd party)

  14. #94
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    I have just finished reading back through this thread and found that another member deleted these apps from his device and was able to create the 3rd party backup file.

    here is where i am at now. i deleted quick pull and zona capture,and gpsed.
    i have created a 3rd party app backup. (i am jumping up and down for joy).
    The only one I see in common would be QuickPull

    Are there any of these apps that seems to giving you an issue?

  15. #95
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Quickpull has been working OK, and I've had successful 3rd party backups with it in the past. I can try deleting it, backing up, and then reinstalling it later?

  16. #96
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    As you wish...Sounds good.

  17. #97
    dntwnbberry is offline BlackBerryOS Friend
    Join Date
    Apr 2009
    Device
    9530
    OS
    5.0.0.140
    Posts
    23
    Liked
    0 times
    Wow. That was the same problem for me. Seems to be a QP bug!
    I thought it was a bad install of QP for the other user, and didn't try it myself.
    I apologize that you spent all this time, but I very much appreciate your help!
    Thank you, MePascal!

  18. #98
    MePascal's Avatar
    MePascal is offline BlackBerryOS Champion Follow MePascal On Twitter
    Join Date
    May 2009
    Location
    Volunteer State
    Device
    None
    OS
    Virtuous 3.26.605.1*
    Posts
    1,977
    Liked
    1 times
    Quote Originally Posted by dntwnbberry View Post
    Wow. That was the same problem for me. Seems to be a QP bug!
    I thought it was a bad install of QP for the other user, and didn't try it myself.
    I apologize that you spent all this time, but I very much appreciate your help!
    Thank you, MePascal!
    I am very happy to help. That is great news. I may have learned something my self in order to help another member.

    Have a great day dntwnbberry and look forward to seeing you around the forums.

  19. #99
    Tevansny's Avatar
    Tevansny is offline BlackBerryOS Gifted
    Join Date
    Mar 2009
    Location
    Western,NY
    PIN
    someone us
    Device
    9550
    OS
    5.0.0.1015
    Posts
    377
    Liked
    4 times
    Quote Originally Posted by sunkast View Post
    Alright, I have two ideas you could try. One is more destructive than the other.

    First would be to uninstall DM, reboot, then go to the location where DM would be installed and make sure there isn't anything left over. Delete any files that may be left over. Then reinstall DM.
    well i finally had time/patiance to sit down and spend a night with my beloved storm. i followed instructions above and we finally have repaired the issue.

    i would whole heartedly like to thank sunkast and mepascal for ALL your help you guys are the best

    :hail::hail::hail::hail::hail::hail::hail:

  20. #100
    sunkast Guest
    Quote Originally Posted by tevansny View Post
    well i finally had time/patiance to sit down and spend a night with my beloved storm. i followed instructions above and we finally have repaired the issue.

    i would whole heartedly like to thank sunkast and mepascal for ALL your help you guys are the best

    :hail::hail::hail::hail::hail::hail::hail:
    Glad you were able to get the issue resolved.

Page 5 of 5 FirstFirst ... 345

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •