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  1. #9
    Tevansny's Avatar
    Tevansny is offline BlackBerryOS Gifted
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    Quote Originally Posted by Seanren78 View Post
    Here is a quick link to back up 3rd party applications:

    http://www.blackberryos.com/forums/h...lications.html

    I would also recommend this video:

    http://www.blackberryos.com/forums/h...lications.html
    i definately have read thread and seen video. thank you though.



  2. #10
    Vogue Themes is offline BlackBerryOS Inspired
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    Quote Originally Posted by tevansny View Post
    i recieved phone at local store and he insisted on switching my contacts.
    the computer does not recognise phone as media source.

    If you plug the phone in, does your Desktop Manager recognize it?

    Also, if you go to your control panel then system then hardware, then device manager and you click the box for the Universal Serial Bus Controllers, do you have any with any symbols next to it?
    Last edited by Vogue Themes; 08-03-2009 at 11:49 AM.

  3. #11
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    Seanren78 is offline BlackBerryOS Master Follow Seanren78 On Twitter
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    Quote Originally Posted by dreamtobelieve View Post
    He is having trouble getting the computer to recognize his new BB.
    Thanks...post deleted.



  4. #12
    MePascal's Avatar
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    Okay tevansny...

    Let's look at a couple of things.....
    First let's look at reinstalling the USB drivers for that device.

    On your desktop right-click My Computer. Scroll down and select Properties. Now select the Hardware tab. Next select Device Manager. From this tree scroll to the bottom of the list and you should see the USB controllers. Expand this and see if you have a heading labled Blackberry smart phone. If not then we need to try this.

    I can email you this .rar. I would need you to PM and give me a valid email address.

    So download the file BB storage Activation new.rar. It will be a zip so after the download is complete extract the files.There will be three files in the extraction. One of these files will be a .bat extension. So from this point connect your device to your PC then double click the .bat file and a DOS cmd window will pop up. Press any key when prompted to then wait for your device to completely reboot.

    So as your device is rebooting your PC should recognize the device once your splash screen boots on the BB. If it does not simply unplug then plug the BB in again and see if the PC recognizes your device.

  5. #13
    Tevansny's Avatar
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    Quote Originally Posted by MePascal View Post
    Okay tevansny...

    Let's look at a couple of things.....
    First let's look at reinstalling the USB drivers for that device.

    On your desktop right-click My Computer. Scroll down and select Properties. Now select the Hardware tab. Next select Device Manager. From this tree scroll to the bottom of the list and you should see the USB controllers. Expand this and see if you have a heading labled Blackberry smart phone. If not then we need to try this.

    I can email you this .rar. I would need you to PM and give me a valid email address.

    So download the file BB storage Activation new.rar. It will be a zip so after the download is complete extract the files.There will be three files in the extraction. One of these files will be a .bat extension. So from this point connect your device to your PC then double click the .bat file and a DOS cmd window will pop up. Press any key when prompted to then wait for your device to completely reboot.

    So as your device is rebooting your PC should recognize the device once your splash screen boots on the BB. If it does not simply unplug then plug the BB in again and see if the PC recognizes your device.


    ok under usb controllers i see blackberry smartphone. i click that and it says device working properly under general tab. What do you think ?

    now with phone not hooked to computer blackberry smartphone is not there under usb controllers. if that makes difference.
    Last edited by Tevansny; 08-03-2009 at 12:45 PM. Reason: more info



  6. #14
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    Wirelessly posted (Storm 9530 )

    So at this point right click the Blackberry Smartphone heading and uninstall the driver. Once this is done I beilive your PC will want to re boot. If it dose not, it's ok. Now unplug the device from the PC and plug it in again.

  7. #15
    Tevansny's Avatar
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    Quote Originally Posted by MePascal View Post
    Wirelessly posted (Storm 9530 )

    So at this point right click the Blackberry Smartphone heading and uninstall the driver. Once this is done I beilive your PC will want to re boot. If it dose not, it's ok. Now unplug the device from the PC and plug it in again.
    Ok i deleted device driver. reconnected phone. it updated driver through windows update.

    i still do not see device in my computer. still will not back up 3rd party apps. and still cannot swap files in dm media. . can we try anything else ?

  8. #16
    Vogue Themes is offline BlackBerryOS Inspired
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    Do you by any chance have another computer there that you can plug the device into, or try another USB port of the same computer and see if it them will recognize the media.

    And uber silly question, but i did it once, when you got your new phone, you remembered to take the card out of the old one correct?

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