Let's look at a couple of things.....
First let's look at reinstalling the USB drivers for that device.
On your desktop right-click My Computer. Scroll down and select Properties. Now select the Hardware tab. Next select Device Manager. From this tree scroll to the bottom of the list and you should see the USB controllers. Expand this and see if you have a heading labled Blackberry smart phone. If not then we need to try this.
I can email you this .rar. I would need you to PM and give me a valid email address.
So download the file BB storage Activation new.rar. It will be a zip so after the download is complete extract the files.There will be three files in the extraction. One of these files will be a .bat extension. So from this point connect your device to your PC then double click the .bat file and a DOS cmd window will pop up. Press any key when prompted to then wait for your device to completely reboot.
So as your device is rebooting your PC should recognize the device once your splash screen boots on the BB. If it does not simply unplug then plug the BB in again and see if the PC recognizes your device.
ok under usb controllers i see blackberry smartphone. i click that and it says device working properly under general tab. What do you think ?
now with phone not hooked to computer blackberry smartphone is not there under usb controllers. if that makes difference.
Wirelessly posted (Storm 9530 )
So at this point right click the Blackberry Smartphone heading and uninstall the driver. Once this is done I beilive your PC will want to re boot. If it dose not, it's ok. Now unplug the device from the PC and plug it in again.
Do you by any chance have another computer there that you can plug the device into, or try another USB port of the same computer and see if it them will recognize the media.
And uber silly question, but i did it once, when you got your new phone, you remembered to take the card out of the old one correct?