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  1. #169
    Join Date
    Jul 2009
    Device
    Bold & Tour
    OS
    5.0 & 4.7
    Posts
    8
    Thanks for you're reply, the ota worked fine the program shows in the list still no icon? :aargh4:



  2. #170
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    Quote Originally Posted by lindsey View Post
    Thanks for you're reply, the ota worked fine the program shows in the list still no icon? :aargh4:
    have you checked in the downloads folder?

    then check all the folders if not there...unhide all your icons too by pressing the bb key and show all

  3. #171
    Join Date
    Jul 2009
    Device
    Bold & Tour
    OS
    5.0 & 4.7
    Posts
    8
    Just went back to the stock os download with stock BBM icon shows. Did the ota you provided the install went fine. No icon I am also not getting the confirmation email.



  4. #172
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    Quote Originally Posted by lindsey View Post
    Just went back to the stock os download with stock BBM icon shows. Did the ota you provided the install went fine. No icon I am also not getting the confirmation email.
    the next time your on, try to catch one of us in the chat room: http://www.blackberryos.com/ajaxim/
    sign in with the same user name and password you have now.

    if you don't catch someone, I'm not sure what else to say until I get more information.

    Did you check every folder and all the way down the home page after you "show all" in your settings?

    does it say 4.7 or 5.0 in the application information?
    Last edited by Neolantis; 08-30-2009 at 12:01 PM.

  5. #173
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    You could also try the desktop install, some people have had problems with the OTA's.....It's zipped

    Desktop Install



  6. #174
    Join Date
    Jul 2009
    Device
    Bold & Tour
    OS
    5.0 & 4.7
    Posts
    8
    Quote Originally Posted by Neolantis View Post
    You could also try the desktop install, some people have had problems with the OTA's.....It's zipped

    Desktop Install
    Thank all of you Ive tried the desktop and ota with no success I am on a BES could that have any bearing on this problem also is that mysterious email still show up after you load BBM 5.0

  7. #175
    Join Date
    Feb 2009
    Location
    Massachusetts
    Posts
    2,578
    Quote Originally Posted by lindsey View Post
    Thank all of you Ive tried the desktop and ota with no success I am on a BES could that have any bearing on this problem also is that mysterious email still show up after you load BBM 5.0
    that i'm not sure on. I will have to do some searching

  8. #176
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by lindsey View Post
    Thank all of you Ive tried the desktop and ota with no success I am on a BES could that have any bearing on this problem also is that mysterious email still show up after you load BBM 5.0
    Lindsey I just checked with my IT guy and he has said that the fact you are on BES could be preventing you from getting BBM 5 on your phone after downgrading. But that being said, you were able to get it on before. I would hate have you wipe your phone and reload your OS. Best thing might be to check with your IT dept and find out if there is anything on their hand preventing this from happening.

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